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Claims Business Analyst

4 weeks ago

Tampa, Florida, United States Gravity IT Resources Full time
Job Title: Claims Business Analyst

Location: Tampa, FL

Job Type: Contract

Referral Fee:

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly

Overview

The Claims Business Analyst role is a dynamic position that combines a strong business understanding of Personal Lines and Commercial Insurance with technical expertise. This individual will work closely with the Systems Team to develop system requirements, improve business processes, and prioritize tasks. The ideal candidate will have excellent communication skills, be able to translate complex concepts into detailed functional system requirements, and have a working knowledge of project management practices.

Duties and Responsibilities
  • Translate and interpret business vision or problem statements into written requirements for comprehensive systematic solutions
  • Facilitate conversations with business stakeholders on solutioning for problem statements
  • Work closely with the Systems Team on impact analysis, acceptance criteria, and test plans for systematic changes
  • Review and analyze solutions provided by vendors to ensure accuracy and comprehensiveness
  • Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner
  • Participate in special projects, limited system testing, or releases as assigned
  • Maintain the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures
Required Experience and Skills
  • Education: Bachelor's Degree or equivalent combination of education and experience
  • Experience: 2-3 years Property and Casualty Insurance experience
  • Preferred candidates will possess 3-5 years of experience in a BA role or similar function
  • Experience in technical, business, and process documentation
  • Ability to work under pressure of shifting priorities and within tight deadlines while maintaining a strong attention to detail
  • Ability to prioritize many different tasks
  • Demonstrates proven abilities to work well in both a project team and individual setting
  • Contributes to a positive working environment by building solid relationships with team members and other key business stakeholders
  • Proactively seeks guidance, clarification, and feedback from management and peers
  • Demonstrates proven abilities that include creative thinking and problem-solving skills
  • Communicating in an organized and knowledgeable manner through both written and verbal formats with all levels of business management and system vendors
  • Understanding of Personal and Commercial lines of insurance products (preferably throughout the whole lifecycle of a policy: New Business, Endorsements, Claims, Billing, etc.)
  • Skills in conflict resolution
  • Proven skills in MS Office (Word, Excel, PowerPoint, and Visio) Outlook and preferably JIRA ticketing management software