Sales Support Coordinator
4 weeks ago
Join Chandler, where we're not just leaders in retail environments; we're experts at crafting selling environments that make a lasting impression. With over 30 years of industry experience, Chandler has evolved from a family business into a prominent industry name, providing comprehensive services in design, fabrication, implementation, and support for selling environments for some of the largest retailers in the nation
The Sales Support Coordinator will play a crucial role in the sales and marketing team, providing support for projects owned by the designated Account Executive. Responsibilities include direct client interaction, collaboration with multiple departments, and ensuring seamless execution of customer requirements. This position involves addressing customer inquiries, resolving issues, and maintaining positive relationships to enhance customer satisfaction under the guidance of the Account Executive.
A Sales Support Coordinator at Chandler is responsible for:
- Conduct tasks such as scheduling meetings, managing correspondence, and maintaining sales files and documents.
- Collaborate with departments including project management, production, and marketing to ensure all necessary information is communicated for successful sales and project execution.
- Ensure estimates, shipping dates, and invoicing forecasts are on schedule.
- Facilitate execution of account relationships and projects including communication with customers and project managers at the discretion of the Account Executive.
- Respond to customer inquiries, providing information and status updates as needed.
- Assist in resolving customer issues and address any challenges that arise during the sales process.
- Understand customers' needs and objectives for each project.
- Follow up with customers to ensure satisfaction, seek feedback, and maintain positive relationships.
To be a successful Sales Support Coordinator at Chandler, you will possess the following qualifications:
- Bachelor’s degree in business or related field preferred.
- Proven experience in a sales support role.
- Strong communication skills, both written and verbal.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in MS Office Suite (Word, Excel, Outlook).
- Customer-focused mindset with the ability to problem solve.
Chandler is an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Sales Support Coordinator
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Afton, United States Chandler Inc. Full timeJoin Chandler, where we're not just leaders in retail environments; we're experts at crafting selling environments that make a lasting impression. With over 30 years of industry experience, Chandler has evolved from a family business into a prominent industry name, providing comprehensive services in design, fabrication, implementation, and support for...
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