Chief Program Officer

2 months ago

New York, United States Adam Personnel Full time

Our client, a non-for-profit organization, seeks a Chief Program Officer to join the team. The successful candidate will have outstanding leadership, and have demonstrated ability to problem solve and think strategically. The success candidate will also have a Master’s degree in Social Work and be SIFI-eligible. They will also have 3+ years of clinical experience working in a community setting, healthcare, geriatrics or mental health, with expertise in Alzheimer’s Disease and other Dementias a plus.


As the Chief Program Officer you will have oversee and supervise the Directors and other relevant staff that oversee and manage the agency’s older adult centers, community programs, Social Workers and other programs. You will also help cultivate community partners and provide oversight of program outreach initiatives. The CPO’s role is vital in ensuring that effective social services and programming are effectively delivered in communities throughout NYC.


This position will report to the Executive Director.


Responsibilities:


Oversight of the social service operations serving the five boroughs of NYC.


Plan for and assure successful implementation of all programs and services in support of various government contracts and agency strategic plan.


Assure effective service delivery that includes center activities. information and referral, case consultation, support groups, respite opportunities, education programs, safety services and community outreach programs.


Recruit, train, manage and coach staff to effectively meet deliverables, comply with contract requirement and standards, and proactively resolve operational or program issues.


Assist in development of specific older adult and caregiving-related trainings and presentations for community members and external professionals in the field.


Outreach, promote the agency, build relationships and assure the delivery of the organizations’ services to key constituents and groups such community organizations, services providers, employers, and other organizations throughout NYC.


Work with Finance to properly monitor and maintain program budgets, including oversight for the timely and accurate ordering and allocation and distribution of resources.


Effectively utilize social media and other digital and communication tools to reach a broad audience.


Assure that contracted unit, goals, objectives and measures for all programs are met -including the accurate tracking and reporting of clients and units of service.


Assure that all pertinent client records and center files are maintained, accurate and kept up to date by staff.


Assure that staff submit required reports in a complete and timely fashion, which includes the regular unit and expense reports compiled by staff.


Demonstrate leadership, lead team meetings and provide effective supervision of staff, social work interns, and volunteers. Including completion of performance reviews, coaching, and helping to advance the staffs’ professional development.


Actively pursue and take full advantage of opportunities for professional growth and development. Follow and subscribe to professional development resources (i.e. e-newsletters, professional social media, national aging websites, etc.)


Adhere to NYS DOH, NYC DFTA and other relevant government guidelines, regulations, procedures and compliance expectations


Comply with the organizations Personnel Policy


Communicate with supervisor and other staff in a timely fashion and meet all required deadlines.


Participate in and / or lead regularly scheduled Supervision and Team Meetings


Additional duties as assigned by Supervisors


Qualifications and Experience:


Must have a Master’s degree in Social Work, Licensed, SIFI eligible)


3+ years of clinical experience working in a community setting, healthcare, geriatrics or mental health, with expertise in Alzheimer’s Disease and other Dementias a plus.


3+ years of experience implementing and delivering community programs


Knowledge of risk management issues related to Alzheimer’s Disease and other dementias


Experience in supervision and leadership of professional staff, graduate school interns and volunteers


Detail oriented, adaptable, organized and able to successfully manage multiple projects and tasks


Ability and willingness to travel as needed


Ability to work a flexible schedule which can include evenings, early mornings and occasional weekends


Excellent Office Management Skills


Strong computer skills, proficient with Microsoft Office


Excellent interpersonal skills and communication skills (written and oral)

Other qualities:

Self motivated, organized and professional

Effective leadership and supervisory skills

Effective Communication skills and Networking Skills

Ability to work well independently and with interdisciplinary team

Availability, dependability, and willingness to be flexible

Demonstrated ability to problem solve and think strategically

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