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Assistant Manager
4 months ago
Ovation, a family-owned and privately held real estate firm with a 40-year track record, is a vertically integrated organization specializing in the development, construction, and management of residential properties. To date, Ovation has developed over 40 properties, comprising more than 12,000 apartment units, with an additional 4,000 units currently in development pipeline. The firm's multifamily portfolio includes 6,000 Class A units, 400 active adult units, 2,200 affordable senior units, and 2,000 units managed for third parties for a total of 10,600 units under management. Committed to enhancing the lives of individuals, families, and communities, Ovation continues to expand its impact, one home at a time.
We are a dynamic and collaborative team dedicated to excellence and innovation. We value diversity and believe that it contributes to our success. We are committed to providing our employees with the tools, resources, and support they need to succeed in their roles.
Madera Apartments is a premiere apartment community in Las Vegas, with a design, construction, and management team that has earned a reputation for providing a high-quality lifestyle for their residents.
We are looking for an experienced Assistant Manager preferably with Onesite knowledge. YieldStar knowledge is a great plus
ESSENTIAL JOB FUNCTIONS:
- Oversee the leasing and lease apartments while aggressively selling the products and services of the property to which they are assigned. Develop, refine and effectively implement excellent telephone and personal sales skills. Specifically, to respond to site visits or telephone inquiries, conduct site tours, effectively sell to prospects and lease apartments. Work to optimize occupancy limits while maximizing an effective lease renewal program. Site tours include, but are not limited to, transporting and showing the prospect around the property, all property amenities, model apartments and available apartments.
- Work with the property management staff to develop and implement sales and marketing strategies. Increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
- Maintain thorough product knowledge of property assigned and that of major competition through site visits/tours and telephone surveys.
- Oversee, approve and prepare all lease related paperwork in an accurate and timely manner. Must have the ability to communicate and explain all lease documents to new and existing residents. Ensure all documents are completed prior to resident’s move in.
- Assist with the day-to-day operations of the Apartment Property. Assist in the collections, posting, and deposits of rent payments. Assist with all daily, weekly and monthly financial, leasing and bond reports.Work with Property Manager to direct the efforts of the on-site staff to ensure apartments are ready for move in and are maintained in a satisfactory manner. Assume responsibilities for property operations when the schedule results in the Assistant Manager becoming the senior management staff person on site.
- Oversee and maintain company customer service standards. Respond to resident requests and work with residents to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved.
- Oversee and maintain prospect, traffic and leasing data. Oversee and input in the computer the necessary data for property operations and leasing.
- Oversee and follow established policies and procedures regarding the qualifications, screening and acceptance of applicants for residency.
- Deliver resident gifts, inspect units on move-in day to ensure units are ready and assist with planning and hosting of resident parties and functions.
- Oversee and follow the property lease renewal program. Maximize resident renewals.
- Participate in company training classes and meetings required.
- Special projects or additional duties assigned by supervisor that are essential for the operations of the property
SCHEDULE
- 8 hour shift
- Every weekend
- Overtime
REQUIREMENTS:
When the Manager is off, you are responsible for on-site operations and supervising staff members. Responsible for the completion of weekly and monthly reports. Resident relations and retention. To assist the Manager in controlling costs of maintenance and vacant ready status. Written and verbal communication skills. Complete a variety of work distributed by the on-site Manager. Leasing, answering phones, computer skills, filing, interaction with residents and vendors.
BENEFITS:
- $18.50 an hour plus excellent performance bonus opportunity
- Move in bonuses paid on a sliding scale monthly. Example 10 move ins = $1000.00 bonus.
- Attendance bonus paid quarterly = $150.00.
- Renewal bonuses, referral bonuses and rental of detached garage bonuses also available
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
