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Field Service Technician

2 months ago

McKinney, United States Maverick Power Full time
Job Summary: 

Do you love using your critical thinking skills to help solve problems? After customers purchase our equipment, you’re the one who helps to install, diagnose, and repair power distribution equipment. Your day is filled with a range of focused support and service tasks, and you gain satisfaction from building key relationships and bringing resolution and insight to each customer. 

You will be part of a rapidly growing company with tons of room for career growth.

As a Field Service Technician, you provide quick and efficient support by quickly assessing each situation and determining the best path forward. Sometimes you solve the problem with advice or a solution on the spot. Sometimes you will need to roll-up your sleeves, dive in and troubleshoot the heck out of it.

The job may require travel up to 100%, but while not at the customer site you will work locally with the testing department and utilize your skills to help validate our products as they move through the manufacturing process.

Essential Functions/Responsibilities:
  • Travel to client sites and perform equipment setup, operation, equipment adjustments and minor preventative maintenance tasks.
  • Effectively train the customer on proper use of equipment.
  • Identify problems, test solutions and report findings.
  • Demonstrate advanced knowledge of industrial automation and power distribution equipment.
  • Willingness and ability to work overtime, including working a flexible and variable schedule as needed to meet customer needs.
  • Ability to understand and follow blueprints, guidelines and/or diagrams to ensure product specifications.
  • Ability to diagnose electrical systems using multimeters and other appropriate equipment
  • Performs other job-related duties as assigned. 
Required Skills/Abilities: 
  • Excellent time management skills with ability to make decisions quickly and communicate effectively.
  • Excellent verbal and written communication skills. 
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work well under pressure maintaining a customer-focused mindset.
  • Advanced troubleshooting skills and understanding of schematics. Able to maintain composure and customer focus while troubleshooting and solving issues.
  • Minimum of 5+ years of experience in industrial equipment installation, servicing and repairs or related fields.
  • High School or GED Diploma required; Associate degree or Certification in related fields preferred.
  • Ability to be flexible with your schedule as work hours will be based on business needs.
  • Travel within the U.S.
  • Ability to be flexible with your schedule as work hours will be based on business needs.
Education and Experience:
  • Associate’s degree in Electrical/Electronic Engineering Technology from an accredited institution.  
  • Working Knowledge of AutoCAD Electrical
  • Must be legally authorized to work in the United States without company sponsorship.

Additional Qualifying Factors

  • Minimum one (1) year of experience preparing complex layouts, circuit diagrams, sketches and drawings relating to new and modified equipment specifications, as well as from customers engineering interpretation.
  • Must be able to complete criminal record background check.
  • Valid Driver’s License and acceptable driving record required.
  • Must comply with all company policies.
Physical Requirements: 
  • Must be able to lift up to 40 pounds at times. 
Job Type: Full-time: 
  • Competitive salary dependent upon experience.

Benefits:

  • Health, Dental, Vision Insurance
  • 401k
  • Paid Time Off
  • Potential for Profit Sharing 

Work Environment:

May work in various settings at the Maverick Power facilities, in offices, in multiple shops, and in commercial buildings. Maintaining the same position or posture while performing tasks and sitting for long periods. 

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

EEO/AAP Statement

  • We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.