Service Desk Analyst
3 weeks ago
Encore Talent is currently searching for 2 Service Desk Analysts to help with phone support for a Workday go-live for an end client requirement.
- Must be onsite M-F, 8-5
- 4-week contract role - 1 week of training and 3 weeks for support.
- Pay is $22 - $24 / hr
Top 3 Skills to Have
- Customer service
- Phone skills
- Basic technical skills, such as Cleaning cache, etc.
- Description:
Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute.
Responsibilities:
- Provide best in class customer experience to our customers
- Document all customer contacts into various ITSM tools
- Troubleshoot, diagnose and resolve applications, general compute issues using knowledge base or support tools
- Ill provide the following support framework: Incident management, request fulfillment, access management, problem management, and knowledge management
- As technical triage process instructs, route tickets that cannot be resolved at the service desk to the appropriate resolver groups
- Collaborate with service desk co-workers through inclusion
- Be present and participate in ongoing training for service operations
- Work on projects and/task assigned by leadership
-
Service Desk Analyst
1 week ago
Cincinnati, United States Encore Talent Solutions Full timeEncore Talent is currently searching for 2 Service Desk Analysts to help with phone support for a Workday go-live for an end client requirement. Must be onsite M-F, 8-5 4-week contract role - 1 week of training and 3 weeks for support. Pay is $22 - $23 / hr Top 3 Skills to Have Customer service Phone skills Basic technical skills, such as Cleaning...
-
Service Desk Analyst
3 weeks ago
Cincinnati, United States Encore Talent Solutions Full timeEncore Talent is currently searching for 2 Service Desk Analysts to help with phone support for a Workday go-live for an end client requirement. Must be onsite M-F, 8-54-week contract role - 1 week of training and 3 weeks for support.Pay is $22 - $24 / hrTop 3 Skills to HaveCustomer servicePhone skillsBasic technical skills, such as Cleaning cache,...
-
Service Desk Analyst
1 month ago
Cincinnati, United States Encore Technologies Full timeService Desk AnalystPay is $18 / hr.Work is onsite in Norwood, OH1st shift with start times ranging from 6am - 9amDescription:Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general...
-
Service Desk Analyst
2 weeks ago
Cincinnati, United States Encore Technologies Full timeService Desk AnalystPay is $18 / hr.Work is onsite in Norwood, OH1st and 2nd shift availableDescription:Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general compute.Responsibilities:Provide best in class...
-
Service Desk Analyst
2 months ago
Cincinnati, United States Encore Technologies Full timeService Desk AnalystPay is $18 / hr.Work is onsite in Norwood, OH1st shift with start times ranging from 6am - 9amDescription:Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general...
-
Service Desk Analyst
1 day ago
Cincinnati, United States Encore Technologies Full timeService Desk Analyst - Weekend ShiftPay is $18 / hr.Work is onsite in Norwood, OHWeekend Shift Friday – Monday, 10 am to 9 pmDescription:Responsible for providing front line support for customers by adhering and following standard processes to document and resolve technical issues associated with hardware, software, network, access, and general...
-
Service Desk Analyst Level 2
2 months ago
Cincinnati, United States Kinettix Full timeJob Description: 1099 Independent Contractor Part-Time: at most 27 hours per week Shift Schedule: Weekend (Friday to Monday), Night Shift Coverage (7 am to 7 pm), 9 hours per shift with a 1-hour break L2 Service Desk Analysts typically need more advanced and specialized skills than L1 analysts. To support AWS, Azure, O365, and customer desktops, an L2...
-
Desk Side Analyst
2 months ago
Cincinnati, United States Nordic Full timeMake a difference. Be happy. Grow your career. Position Summary: The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware...
-
Front Desk Coordinator
11 hours ago
Cincinnati, Ohio, United States Podiatry Service Company LLC Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at Podiatry Service Company LLC. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front-desk activities, and ensuring the smooth operation of our office.Key ResponsibilitiesCustomer...
-
Service Desk Specialist I
4 weeks ago
Cincinnati, United States Staffmark Investment, LLC Full timeJob Summary We are currently hiring a Service Desk Specialist I to work our 11-8 pm Est schedule for our MIS Division, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this junior-level opportunity is to provide technical assistance and support related to computer systems, hardware, or software....
-
Service Desk Specialist I
4 weeks ago
Cincinnati, United States Staffmark Group Full timeJob Summary We are currently hiring a Service Desk Specialist I for our MIS Division, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this junior-level opportunity is to provide technical assistance and support related to computer systems, hardware, or software. Respond to calls and service desk...
-
Service Desk Specialist I
2 weeks ago
Cincinnati, United States Staffmark Group Full timeJob Summary We are currently hiring a Service Desk Specialist I for our MIS Division, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this junior-level opportunity is to provide technical assistance and support related to computer systems, hardware, or software. Respond to calls and service desk...
-
Service Desk Engineer
2 months ago
Cincinnati, United States Vertical Talent Solutions Full timeRole: Service Desk Engineer Level 2Local to Cincinnati, OH - Hybrid - 2-3 Days WFH (Other days will be in Office or Client visits)MSP Experience requiredOnly US Citizens may apply.EXP - 5 - 10 YrsOn-Call - 1 week every 4 monthsAbility to clock 80 hours in 2 weeksTier 2 candidates should have experience with the following.Experience with ConnectWise...
-
Front Desk Receptionist
4 weeks ago
Cincinnati, United States Podiatry Service Company LLC Full timeJob DescriptionJob DescriptionWe are seeking a full-time receptionist to work in our fast paced podiatric clinic.As a receptionist, you will be one of the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting...
-
Front Desk Receptionist
1 week ago
Cincinnati, United States Podiatry Service Company LLC Full timeWe are seeking a full-time receptionist to work in our fast paced podiatric clinic. As a receptionist, you will be one of the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls....
-
Front Desk Receptionist
1 week ago
Cincinnati, United States Podiatry Service Company LLC Full timeWe are seeking a full-time receptionist to work in our fast paced podiatric clinic. As a receptionist, you will be one of the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionists...
-
Front Desk Receptionist
1 month ago
Cincinnati, United States Podiatry Service Company LLC Full timeJob DescriptionJob DescriptionWe are seeking a full-time receptionist to work in our fast paced podiatric clinic.As a receptionist, you will be one of the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting...
-
IT Help Desk
3 months ago
Cincinnati, United States Audit-Tel Inc Full timeJob DescriptionJob DescriptionWhy Us?Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality...
-
Financial Analyst
7 days ago
Cincinnati, United States Kinettix Inc. Full timeJob DescriptionJob DescriptionPosition Overview The Financial Analyst at Kinettix is responsible for financial planning, analysis, and projections using data from Business Central, Microsoft Data Fabric, and Dispatch 1. This role involves developing internal management reports in collaboration with the operations, finance, and sales departments. The role...
-
Financial Analyst
1 week ago
Cincinnati, United States Kinettix Inc. Full timePosition Overview The Financial Analyst at Kinettix is responsible for financial planning, analysis, and projections using data from Business Central, Microsoft Data Fabric, and Dispatch 1. This role involves developing internal management reports in collaboration with the operations, finance, and sales departments. The role will require report writing out...