Senior Product Manager

Senior Product ManagerZinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.Who You AreThe Senior Product Manager manages research and development activities relating to the design and development of software or hardware products and qualification or re-qualification of new and existing products. The Product Manager uses their proven ability to strategize the full lifecycle of a product - from conception through release. This individual will confidently lead cross-functional teams to ensure sound business solutions are formed and implemented with quality. The individual will work with Zinnia's Product Organization to ensure alignment with organization's strategy and vision.What You'll DoDrive or contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launchCompleting research and providing analysis as needed to support Management in decision makingAnalyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspectiveGain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growthWorks with a cross-functional team to ensure fulfillment of product requirements, evaluates product performance and transition products from development to commercializationAssists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.Facilitating business needs and priority identificationAssist in developing and executing proposed business and technical solutionsAssist in the research and investigation of escalated production issues and engage teams for resolutionTrack incidents through completion while providing regular updates to both internal and external customersDocument business impact, research and resolution steps and long-term preventative measures via incident reportsProvide regular severity updates to Senior leadershipWhat You'll Need8+ years of experience as a Product Manager, including analyzing software/product design, development, and deploymentA bachelor's degree in Computer Information Systems, Business Administration, or a related field; or a high school education and equivalent work experience in business analysis and application developmentStrong customer service skills with excellent relationship management skills with the ability to interact positively and successfully with all level of associates and managers to meet business needsBasic understanding of technology system interfaces and data integration, networks, and operating systemsProven background in process automation and/or robotic process automation (RPA)Knowledge of Business Process Modeling using decision tables/trees and data flows, etc.Basic knowledge of SQL, client/server, and network environmentsExpert level communication, interpersonal, critical thinking and troubleshooting skillsMicrosoft PC software experience (i.e., Excel, Word, Access and Project)Willingness to develop industry-related knowledgeAnalytical, organized with excellent written and verbal communication skillsMust be a self-starter, flexible and motivatedBonus Points2+ years' experience in Annuity, mutual funds, financial services, or life insurance work experience preferredWhat's In It For You?Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. The expected salary range for this position is $120,000 - $160,000 dependent on skills and location.