Consumer Growth Market Expansion Program Lead

divh2Strategic Program Lead/h2pNelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, youre part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work./ppThis strategic program lead will drive NDS Consumers entry into new markets and oversee scalable growth initiatives. The role blends strategic foresight, market intelligence, and cross-functional leadership to shape the future of our consumer servicing business./ph3Market Expansion Strategy/h3ulliConduct deep market research to identify underserved segments and emerging opportunities./liliAnalyze competitive landscapes and consumer trends to inform entry strategies./liliDevelop multi-year market expansion roadmaps aligned with NDS Consumers business goals./li/ulh3Growth Program Oversight/h3ulliDesign and oversee programs that support scalable growth, including new product/service offerings, partnerships, and operational models./liliDefine success metrics and track performance across initiatives./liliCollaborate with Finance, Ops, and IT to ensure resource alignment and execution readiness./li/ulh3Strategic Planning Vision/h3ulliCraft long-term strategic plans for consumer servicing evolution./liliAlign program goals with enterprise OKRs and transformation initiatives./liliPresent growth strategies and market insights to executive leadership./li/ulh3Cross-Functional Collaboration/h3ulliPartner with Product, Engineering, Marketing, and Client Services to ensure cohesive execution./liliFacilitate workshops and planning sessions to align teams on strategic priorities./liliAct as a connector between innovation efforts and operational capabilities./li/ulh3Innovation Opportunity Development/h3ulliIdentify and validate new service models, digital capabilities, and partnership opportunities./liliLead pilot programs and proof-of-concept initiatives to test market viability./liliRecommend go-to-market strategies and positioning for new offerings./li/ulpSalary Range: $90-130k/ph3Education/h3pBachelors degree required in one of the following fields:/pulliBusiness Administration/liliMarketing/liliEconomics/liliData Analytics/liliIT or Engineering/liliStrategy or related discipline/li/ulpPreferred:/pulliMasters degree (MBA or equivalent) with a focus on strategy, market development, or business growth./liliCertifications in Program Management (PgMP, PMP) or Data Analytics can be a strong plus./li/ulh3Experience/h3pMarket Expansion Strategy:/pulli57+ years in market research and competitive analysis, with proven ability to identify underserved segments and emerging trends./liliExperience developing multi-year market expansion roadmaps and aligning them with organizational goals./liliFamiliarity with consumer behavior analytics and segmentation strategies./li/ulpGrowth Program Oversight:/pulliDemonstrated success in designing and managing scalable growth programs, including new product/service launches and partnership models./liliStrong background in defining success metrics and tracking performance across multiple initiatives./liliExperience collaborating with Finance, Operations, and IT for resource planning and execution readiness./li/ulpStrategic Planning Vision:/pulliStrategic planning experience at an enterprise level, including aligning initiatives with OKRs and transformation goals./liliAbility to present complex growth strategies and market insights to executive leadership and influence decision-making./li/ulpCross-Functional Collaboration:/pulliProven track record of leading cross-functional teams (Product, Engineering, Marketing, Client Services) to deliver cohesive execution./liliSkilled in facilitating workshops and planning sessions to align stakeholders on priorities./li/ulpInnovation Opportunity Development:/pulliExperience identifying and validating new service models, digital capabilities, and partnership opportunities./liliHands-on involvement in pilot programs and proof-of-concept initiatives to test market viability./liliKnowledge of go-to-market strategies and positioning for new offerings./li/ulh3Competencies Skills/h3ulliStrategic thinking and systems-level problem solving/liliStrong data analysis and market research capabilities/liliExecutive communication and stakeholder alignment/liliProgram management and cross-functional leadership/liliEntrepreneurial mindset with a bias for action/li/ulh3Success Measures/h3ulliNew market entry milestones achieved/liliGrowth in consumer servicing volume and revenue/liliOperational scalability and efficiency improvements/liliStakeholder satisfaction and cross-functional engagement/li/ulpOur benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance ADD insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program./ppNelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone./ppQualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net./ppNelnet is a Drug Free and Tobacco Free Workplace./p/div