Patient Services Specialist I
2 weeks ago
Patient Services Specialist I - Victory Lake Orthopaedic ClinicLeague City, Texas, United StatesClerical & Administrative SupportUTMB HealthMinimum Qualifications:Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Job Summary/Description:The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.Job Duties:Customer Service:Provides high-level customer service in all interactions with internal and external customers.Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.Answers calls accurately and with exceptional customer service at all times and ensures the caller's needs are met.Ensures calls are documented and triaged appropriately, ensuring patient satisfaction and patient safety.Acts as a patient advocate and liaises with various departments to meet mutual goals.Addresses concerns of patients, provides service recovery, and escalates issues as needed.Scheduling:Schedules appointments and completes reminder calls to patients for scheduled appointments.Coordinates financial counseling for day surgery.Educates patient/responsible parties regarding the billing process and any additional financial responsibilities, including third-party benefits information.Provides out-of-pocket cost estimates to patients and counsels patients about unpaid bills.Obtains future appointments at the time of service for clinic follow-up, referrals, and ancillary services.Arrival:Patients arrive and prepare paperwork/chart for visit.Appropriate receipts for all monies collected, tokens distributed, and deferments authorized.Registration:Verifies, ensures eligibility, and pre-registers patients by obtaining patient demographics and third-party coverage(s) at every encounter.Obtains and documents information required for third-party reimbursement.Ensures compliance with Medicare and third-party coverage.Communicates with patient, referral source, UTMB physician, and clinical staff regarding any obstacle to access or authorization.Salary Range:Actual salary commensurate with experience or range if discussed and approved by the hiring authority.Work Schedule:On-site, Monday through Friday, 8 am to 5 pm, and as needed on occasion.Equal Employment Opportunity:UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
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Patient Services Specialist I
2 days ago
League City, Texas, United States University of Texas Medical Branch (UTMB) Full timeMinimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Job Summary/Description:The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by...
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Patient Services Specialist I
2 weeks ago
League City, United States UTMB Health Full timePatient Services Specialist I - Victory Lake Orthopaedic Clinic**League City, Texas, United States****New**Clerical & Administrative SupportUTMB HealthRequisition # 2506767**Minimum Qualifications:**Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.**Job...
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Patient Services Specialist I
2 weeks ago
League City, United States UTMB Health Full timePatient Services Specialist I - Victory Lake Orthopaedic Clinic **League City, Texas, United States** **New** Clerical & Administrative Support UTMB Health Requisition # 2506767 **Minimum Qualifications:** Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this...
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League City, United States UTMB Health Full time(19.99 hours a week) Patient Services Specialist I - Radiology, OSA / Receptionist **League City, Texas, United States** **New** Clerical & Administrative Support UTMB Health Requisition # 2506791 Patient Services Specialist I - (Onsite) **Minimum Qualifications:** Associatedegree and no experience. An equivalent combination of education and...
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League City, United States UTMB Health Full time(19.99 hours a week) Patient Services Specialist I - Radiology, OSA / Receptionist**League City, Texas, United States****New**Clerical & Administrative SupportUTMB HealthRequisition # 2506791Patient Services Specialist I - (Onsite)**Minimum Qualifications:** Associatedegree and no experience. An equivalent combination of education and experience relevant to...
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Patient Services Specialist I
4 weeks ago
League City, United States Texas Staffing Full timePatient Services Specialist IUTMB ENT Property, League City, League City, Texas, United StatesClerical & Administrative SupportMinimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Job Summary/Description:The Patient Services Specialist I...
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Patient Services Specialist I
7 days ago
League City, TX, United States University of Texas Medical Branch Full timeMinimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Job Summary/Description: The Patient Services Specialist I, creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by...
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Patient Account Specialist I
4 days ago
Daly City, California, United States North East Medical Services Full timeThe Patient Account Specialist I interprets EOBs for correct payment verification, adjustments, and denials. The Patient Account Specialist I is also responsible for handling outstanding claims on aging reports and resolving patient inquiries regarding billing statements and insurance overage-related matters. The Patient Account Specialist I has to maintain...
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Patient Services Specialist I
6 days ago
Texas City, United States UTMB Health Full timePatient Services Specialist I - Towncenter, Pain**Texas City, Texas, United States****New**Clerical & Administrative SupportUTMB HealthRequisition # 2506817Patient Services Specialist I - (Onsite)**Minimum Qualifications:** Associatedegree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this...
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Patient Services Specialist I
1 week ago
Texas City, TX, United States UTMB Health Full timePatient Services Specialist I - Towncenter, Pain Texas City, Texas, United States New Clerical & Administrative Support UTMB Health Requisition # 2506817 Patient Services Specialist I - (Onsite) Minimum Qualifications: Associatedegree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this...
