Patron Services Representative PT
4 weeks ago
Part-time
Description
Position Summary:
The Patron Services Rep is responsible for providing high quality service in a professional, timely manner by communicating, coordinating, and cooperating with others to attain Omaha Performing Arts goals.
This position will sell and reconcile ticket sales by way of various sales channels (telephone, walk up, Internet) with a patron-friendly and solution-oriented demeanor. Responsible for weekly, time-sensitive department projects assigned by the Patron Services Manager. Must uphold O-pa Core Values of Team, Inclusion, Trust, and Integrity.
Position Duties and Responsibilities:
- Processes ticket transactions (single, subscription, ticket exchanges, etc.) on Tessitura (online, integrated ticketing software).
- Balances daily ticket sales and works with other Patron Services Representatives when balancing their daily ticket sales.
- Patron Services:
- Upholds ticketing policies and procedures including, but not limited to; ticket sales, refunds, exchanges, lost-stolen tickets and Internet ticketing.
- Upholds customer service policies and procedures.
- Professionally represents O-pa when solving patron service issues and/or complaints.
- Represents O-pa expertly while working with constituent groups who use O-pa box office services (Ticket Omaha).
- Responds with sensitivity and professionalism to the practical needs of patrons and O-pa staff in all interactions.
- Continually learns current and/or new systems, policies and procedures.
- Stays abreast of new program developments.
- Provides effective service to patrons.
- Processes patron transactions including, but not limited to; low level gift processing, address updates and entering new patron records into the system.
- Completes weekly departmental projects in a timely manner as assigned by the Patron Services Manager.
- Effectively functions as a member of the Patron Services team.
- May be required to perform other duties as assigned.
Requirements
Minimum Experience and Qualifications:
- Two (2) years prior customer service experience.
- Ability to efficiently and accurately handle cash transactions and reconciliation.
- Proven ability to work well with others in a team-based environment.
- Proficient in Microsoft Office Products (Word, Excel, Outlook, Access and PowerPoint).
- Proficient in using personal computer hardware and software.
- Excellent communication and interpersonal skills.
- Bilingual Spanish Preferred.
- Requires evening and weekend availability.
Minimum Education Requirements:
- High School Diploma or equivalent (GED).
Physical Demands:
- No physical exertion required.
- Required to sit for long periods of time.
- The noise level in the work environment is moderate.
Equipment/Machinery Used:
- General office equipment (computer, telephone, fax, copier and printer)
Salary Description
$16/hrLearn More
-
Patron Services Representative PT
2 days ago
Omaha, United States O PA Full timeDescriptionPosition Summary:The Patron Services Rep is responsible for providing high quality service in a professional, timely manner by communicating, coordinating, and cooperating with others to attain Omaha Performing Arts goals.This position will sell and reconcile ticket sales by way of various sales channels (telephone, walk up, Internet) with a...
-
Patron Services Representative PT
1 month ago
Omaha, United States Omaha Performing Arts Society Full timeJob Type Part-time Description Position Summary: The Patron Services Rep is responsible for providing high quality service in a professional, timely manner by communicating, coordinating, and cooperating with others to attain Omaha Performing Arts goals. This position will sell and reconcile ticket sales by way of various sales channels (telephone, walk up,...
-
Patron Services Representative PT
4 weeks ago
Omaha, United States Omaha Performing Arts Society Full timeJob Type Part-timeDescriptionPosition Summary:The Patron Services Rep is responsible for providing high quality service in a professional, timely manner by communicating, coordinating, and cooperating with others to attain Omaha Performing Arts goals. This position will sell and reconcile ticket sales by way of various sales channels (telephone, walk up,...
-
Patron Services Representative
2 weeks ago
Omaha, Nebraska, United States Omaha Performing Arts Society Full timeAbout the RoleWe are seeking a highly skilled Patron Services Representative to join our team at Omaha Performing Arts. As a key member of our box office staff, you will provide exceptional customer service to patrons, sell and reconcile ticket sales, and work closely with other representatives to achieve our goals.Key Responsibilities:Sell and reconcile...
-
Patron Services Ambassador at OPA
3 weeks ago
Omaha, Nebraska, United States Omaha Performing Arts Society Full timeAbout the Role: As a Patron Services Representative at Omaha Performing Arts, you will be the face of our organization, providing exceptional customer service and ensuring a positive experience for patrons. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.Estimated Compensation:...
-
Part-time Patron Services Associate
2 weeks ago
Omaha, Nebraska, United States Omaha Performing Arts Society Full timeAbout the RoleWe are seeking a part-time Patron Services Representative to join our team at Omaha Performing Arts Society. In this role, you will provide exceptional customer service to patrons, process ticket transactions, and balance daily sales.Duties and ResponsibilitiesProcess ticket transactions on Tessitura, including single, subscription, ticket...
-
Ticket Sales Representative
2 weeks ago
Omaha, Nebraska, United States Omaha Performing Arts Society Full time**Job Summary:** We are seeking an experienced Patron Services Representative PT to join our team at Omaha Performing Arts. In this role, you will be responsible for delivering exceptional customer service, processing ticket sales, and collaborating with colleagues to achieve departmental goals.**Responsibilities:**Provide outstanding customer service to...
-
Customer Service Representative
2 weeks ago
Omaha, Nebraska, United States Omaha Performing Arts Society Full timeJob Overview: The Patron Services Representative plays a pivotal role in delivering exceptional customer experiences, handling ticket sales and reconciliation, and collaborating with colleagues to meet Omaha Performing Arts' goals.The successful candidate will be responsible for processing transactions, resolving patron issues, and working effectively within...
-
Box Office Associate PT
2 weeks ago
Omaha, Nebraska, United States Omaha Performing Arts Society Full timeAbout the JobWe are seeking a highly motivated Box Office Associate to join our team at Omaha Performing Arts. As a Patron Services Representative, you will be responsible for providing exceptional customer service to our patrons, selling and reconciling ticket sales, and working collaboratively with other representatives to achieve our goals.Key...
-
Food Service Manager
2 weeks ago
Omaha, Nebraska, United States Omaha Performing Arts Society Full timeJob Title:Cook PTAbout the Position:We are seeking a dedicated Cook to join our team at Omaha Performing Arts Society. As a key member of our kitchen team, you will be responsible for preparing and serving high-quality food products to our customers.Main Responsibilities:Food Preparation and Cooking: Prepare, season, and cook soups, meats, vegetables,...
-
Route Service Representative
3 days ago
Omaha, United States Jackson Services, Inc Full timeJackson Service is (www.jackson-services.com) seeking a Route Service Representative in the Omaha Nebraska area, to service existing and future accounts, maintain strong relationships, and introduce our customers to additional products and services. As a Route Services Representative, you will service your territory in a company-owned truck. You will lift,...
-
Omaha Box Office Ticket Sales Associate
3 weeks ago
Omaha, Nebraska, United States Omaha Performing Arts Society Full timeJob Overview: Omaha Performing Arts is seeking a highly skilled Patron Services Representative to join our team. This individual will play a vital role in providing exceptional customer service, selling tickets, and maintaining accurate records.Estimated Salary: $45,000 - $65,000 per yearKey Responsibilities:Ticket Sales and Transactions: Sell tickets,...
-
Route Service Representative in Operations
2 weeks ago
Omaha, Nebraska, United States Jackson Services Inc. Full time**Job Overview:**Jackson Services Inc. is a family-owned industrial launderer that has provided Eastern Nebraska with superior quality uniform, linens, and mat services since 1924. Our company is a premier supplier of uniform rental programs for various industries as well as linen management programs for the hospitality and restaurant industry.As a Route...
-
Part Time Seasonal Lifeguard Representative
3 weeks ago
Omaha, Nebraska, United States The Players Club Full timeAbout The RoleAre you a responsible, vigilant, and enthusiastic individual looking to make a difference in the community? Do you have strong communication and customer service skills? We are seeking a Part-Time Seasonal Lifeguard to join our team at The Players Club Omaha at Deer Creek.Job DescriptionAs a lifeguard, you will play a crucial role in ensuring...
-
Customer Service Representative
4 weeks ago
Omaha, United States Essential Personnel Inc Full timeAre you a people person with excellent communication skills? If so, we have the perfect job for you! Our client is seeking a Customer Service Representative to join their call center team in providing exceptional service to customers. This is a remot Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service
-
Client Services Representative
5 days ago
Omaha, United States biBERK Insurance Services Full timeTHREE is a growing insurance company that sells a unique and straightforward insurance policy to small businesses - from restaurants, to electricians, to consultants - covering them against property risks (e.g. fire, theft, flood), lawsuits, and more. It was born out of and remains part of Berkshire Hathaway, one of the most respected companies in the world....
-
Customer Service Representative
3 months ago
Omaha, United States Pentagon Federal Credit Union Full timeAnswer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, credit cards, and loan products. Provide a Best-in-Class member experience in all member interactions. Answer member inquiries via chat fu Customer Service Representative, Customer Service, Member Service, Representative, Training, Retail, Banking
-
Customer Service Representative
2 days ago
Omaha, United States The Grounds Guys Full timeDemonstrates the ability to carry on a professional conversation with commercial and residential residents, owners and decision makers. - Follow up with customers after completed jobs to ensure customer satisfaction with work - Responsible for managi Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
2 months ago
Omaha, United States Marriott Hotels & Resorts Full timeIn the Marriott Customer Engagement Centers, you can begin a journey of possibilities, belong to something bigger than yourself, be authentic, and be motivated, and encouraged to grow every day. At Marriott be you! Class Start Date: January 13, 2024 Customer Service Representative, Customer Service, Representative, Customer Engagement, Retail, Hotel,...
-
Customer Service Representative
5 months ago
Omaha, United States Signature Aviation Full timeSignatures Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serve Customer Service, Customer Service Representative, Representative, CSR, Retail, Airline