Director of Operations, Life Sciences

3 weeks ago

Boston, United States GDI Integrated Facility Services Full time

Join the GDI Family


One provider. One solution. All your facility maintenance services.


GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facility services will contribute to the success of our business partners. With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. Our team of over 30,000 individuals offer innovative cleaning techniques, best-in-class capabilities, and unrivaled experience.


Summary of position:


This role oversees the US and Canada (North America) GxP and controlled environment management for the GMP cleaning of Critical Environments and ensures standard operating procedures are adhered to across all accounts. Functions closely with clients and operational leaders to proactively ensure and sustain site-specific GMP cleaning requirements.

This individual will need to have knowledge of current Good Manufacturing Practice (cGMP) and other critical environment cleaning practices and procedures, principles of management and supervision.


Key Duties:


  • Liaise with customer and clients to promote best practices of the Critical Environment Cleaning program.
  • Perform audits to monitor cleaning compliance.
  • Collaborate with clients to develop cleaning solutions for controlled and regulated spaces.
  • Support customer audits & qualifications where necessary.
  • Supports RCA and CAPA responses related to GMP cleaning nonconformities.
  • Coordinate with Corporate QA team on cleaning environment.
  • Train new and existing associates on GMP cleaning SOP’s and cleanroom behaviors.
  • Draft Critical Environment Cleaning Related to Monthly Business Review (MBR)/Quarterly Business Review (QBR) presentations and establish standardized client facing presentations.
  • Reviews and evaluates existing critical environmental cleaning programs, services, makes recommendations to operations team and/or client when requested and implements or guides implementation of new and/or modified systems and programs.
  • Has as a strong understanding of and works with computer and technical software logging systems, utilizing appropriately and accurately.
  • Ensures Critical Environment Cleaning program compliance with Company Health, Safety, Security, & Environmental protocols, and all other authorities having jurisdiction.
  • Prepares and maintains a variety of company records and reports as required.
  • Other duties consistent with the role where required and/or requested by manager.


Requisite Experience and Qualifications:


  • Bachelor's or Associate degree and/or 10+ years of working in life sciences with experience in critical cleaning environments highly preferred (will consider experience in lieu of education).
  • Experience and working knowledge of GxP and ISO cleaning standards are required to perform this position.
  • 10+ years’ experience in the cleaning services discipline with management experience.
  • Must be able to travel to different accounts around US and Canada.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing environment.
  • Exhibits initiative, responsibility, flexibility, and leadership.
  • Analytical acuity.
  • Possess a knowledge of GxP procedures.
  • Ability to use working knowledge of the work environment to meet established goals and objectives.
  • Ability to write reports, business correspondence, and procedures.
  • Ability to effectively present information and respond to questions from groups of managers, clients, and customers.


GDI Services Inc. is an equal opportunity employer.

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