Assistant Director, Operations

OverviewJob TitleAssistant Director, Operations & EventsAgencyTexas A&M UniversityDepartmentResidence Life And HousingProposed Minimum Salary$6,302.00 monthlyJob LocationCollege Station, TexasJob TypeStaffJob DescriptionThe Assistant Director of Operations and Events (O&E) is responsible for assisting the Associate Director in oversight of Residence Life buildings and spaces, summer conferences, operational services, and supervision of assigned staff. The AD will provide the day-to-day management and oversight of the operational duties and responsibilities for O&E. This includes active oversight of full and part-time staff members, direct oversight of residence life facilities, submitting work requests, space and furniture inspections, oversight of fire-life-safety systems, and working collaboratively with appropriate entities to address custodial, maintenance and facility needs. The position assists with ensuring residence hall buildings, apartments, corps dorms, support buildings, events, and conferences receive the best possible care and service. The Assistant Director will also assist the Associate Director in the overall oversight of the unit, including developing, managing, and overseeing the summer renovation and construction projects. The Assistant Director will be responsible for assisting with the response to after-hour facility emergencies within all residence life facilities. The Assistant Director will assume responsibility for the O&E office in the absence of the Associate Director.Our CommitmentTexas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents and lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.Who Are WeThe Department of Residence Life is housed within the Division of Student Affairs. It is comprised of 60+ full-time staff and over 400 total staff members. We offer a fast paced, student centric and academically focused environment where each staff member has the opportunity to make a difference in the lives of residential students. What We WantAre you looking for a role within one of largest student-centered units of our university? If so, then consider our Assistant Director of Operations & Events position. We are looking for a candidate who is passionate about customer service and ensuring student success through the care and oversight of our residential facilities. We are looking for a strong leader to provide support and guidance to our Program Coordinators and support the Associate Director in the daily management of the Operations & Events unit. Our unit continues to grow as we serve the department of residence life in the oversight of over 3 million square feet of space. If this is job description sounds interesting to you, we invite you to apply to be considered for this opportunity.What You Need to KnowSalary: Starts at $75,624.00Cover Letter and Resume: Your cover letter and resume are required.Schedule: Position requires some occasional night and weekend work, especially during peak periods as the position is part on a rotational on call schedule for facility related emergencies.Location: This position is onsite at our College Station campus.Position DescriptionThe Assistant Director of Operations and Events (O&E) is responsible for assisting the Associate Director in oversight of Residence Life buildings and spaces, summer conferences, operational services, and supervision of assigned staff. The AD will provide the day-to-day management and oversight of the operational duties and responsibilities for O&E. This includes active oversight of full and part-time staff members, direct oversight of residence life facilities, submitting work requests, space and furniture inspections, oversight of fire-life-safety systems, and working collaboratively with appropriate entities to address custodial, maintenance and facility needs. The position assists with ensuring residence hall buildings, apartments, corps dorms, support buildings, events, and conferences receive the best possible care and service. The Assistant Director will also assist the Associate Director in the overall oversight of the unit, including developing, managing, and overseeing the summer renovation and construction projects. The Assistant Director will be responsible for assisting with the response to after-hour facility emergencies within all residence life facilities. The Assistant Director will assume responsibility for the O&E office in the absence of the Associate Director.QualificationsRequired Education and ExperienceBachelors degree in applicable field or equivalent combination of education and experience.Six years of progressive management experience. Prior experience in facilities management, working with contracted service providers, and direct supervision of full-time staff. This role requires proven leadership capability in managing people, operations, and vendor relationships.Required Licenses and CertificationsClass C Driver LicensePreferred Qualifications6 years of administrative experience in residence life.Masters degree from an accredited college or university in a relevant field.Demonstrated budget development, monitoring, and fiscal management experience.Renovation and construction management experience with a residential or facilities environment.Knowledge of facilities operations, maintenance coordination, and space management.Strong ability to collaborate with campus partners, facilities teams, and external stakeholders.Knowledge, Skills, and AbilitiesAbility to effectively communicate both orally and in writing.Excellent communication and presentation skills.Proven organization and problem-solving skills in a fast-paced environment.Strong planning and organizational skills with the demonstrated ability to multitask.Must be able to work independently, make decisions and exercise discretion.Experience in developing policies, procedures, and operational guidelines.These duties include ability to climb stairs, use a video display terminal, talk and hear, and travel from building to building.These duties will require the ability to sit, talk, hear, see, bend/stoop, climb, kneel/squat, and ability to move light, medium or heavy objects up to 50 pounds without assistanceResponsibilitiesStaff Supervision/ManagementAssume responsibility for management and supervision of the Program Coordinator (PC) staffSupports PCs in supervision and management of the student staffProvide training and development opportunities as needed for full-time staffAssists in the support of training and development opportunities for student staffFacility OversightProvide day-to-day support for a portfolio of residence life facilities, including building prep, building walkthroughs, and assisting with O&E tasksWork with the PCs to manage the day-to-day operation of all facilities related issues in the residence hallsAddress safety/risk management issues as they ariseLiaison with facilities management, SSC Services for Education, and others to support building operations and ensure resident facilities are well maintainedSubmits work orders on behalf of the departmentCoordinationProvide updates to residents and live in staff regarding status of work orders and other facilities related issues by communicating relevant information to stakeholders (parents, students, staff) as needed regarding facility conditions, work status, work order tracking, etcWork to ensure building readiness, timely completion of work orders, and other logistical needs of the residence hallsWork with live in staff, SSC, facilities management and others to ensure a well maintained and positive living environment for studentsAssist with the oversight, preparation, and coordination of building usage for summer ops. Opening/closing, interim housing, etcCollaborationSupport supervisor in the management of the O&E unitAssume leadership when Associate Director is not presentWorks collaboratively with others to support staff and studentsEffectively collaborates with internal and external stakeholder to follow-up on concernsWhy Texas A&M University?We are a prestigious university with strong traditions, core values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.Instructions to ApplicantsApplications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer.#J-18808-Ljbffr