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Solution Architect

3 months ago

Austin, United States Thales Full time
Location: Austin, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

This is a Hybrid on-site role in Austin, Texas.

As a member of the Virtual Products group within Business Operations, the Solution Architect will be responsible for designing software modules, components, tools, and applications tailored to operationalize Thales CPL virtual products and services. This design will create solutions that support the entire product life cycle, from discovery through deployment and end of life. The Solution Architect will develop reusable components to integrate with existing systems and infrastructure, ensuring consistent solutions and customer experiences.

The candidate will collaborate with Virtual Products, IT, Product Manager and Product Development teams to onboard various E&C offers onto the standardized infrastructure. The goal is to enable a "plug and play" experience for new product introductions, facilitating faster deployment, reducing internal costs, and maintaining high quality.

Key Areas of Responsibility

• Provide direction for developers and solution leads designing and implementing infrastructure for a large-scale production environment.
• Responsible for the overall design of virtual product infrastructure, ensuring robustness, scalability, and continuous updates/enhancements in response to evolving requirements.
• Act as a Subject Matter Expert (SME) for the virtual product infrastructure, serving as the primary contact for communication and education of internal stakeholders.
• Collaborate closely with business stakeholders to understand how the system supports Thales’ commercial objectives.
• Recommend creative solutions leveraging existing functional components to effectively support new product introductions.
• Stay updated on new technologies, particularly in security and cloud spaces, ensuring the team’s skills evolve to meet Thales’ complex business challenges.
• Work with peers to drive consistent practices across product lines and deliver strategic projects on the team’s roadmap.
• Be an essential individual contributor within a cross-functional team.
• Innovate and create robust back-office solutions to support the company’s competitive position and profitability.
• Create and implement software solutions based on specifications developed with customer application experts and stakeholders from other departments.
• Assist with maintaining system functionality and implementing updates/enhancements in response to evolving requirements.
• Deliver results with minimal supervision.

Minimum Qualifications

• BS in Engineering, Industrial Engineering, Computer Science, or BA in Business, or equivalent experience in a related field
• 10+ years of experience in designing and building systems to support production and/or customer deliveries
• Experience working with complex technical solutions in the information security field is a plus
• Experience in clearly defining functional requirements and working with remote teams to develop a solution that meets these requirements
• Exposure to operational process flows from concept to delivery in a software/cloud environment; understanding of how companies manage orders for virtual products
• Experience working with ERP, CRM, and middleware systems and with various databases and data migrations is a plus

Skills:

• Focus on results, driving self and project team members to achieve goals with initiative and creativity
• Forward-thinking, keeping abreast of market technologies and best practices in software and licensing
• Strong written and oral communication skills to interface effectively with subordinates, peers, and senior management
• Ability to clearly define requirements for separate team development
• Comfort with providing internal training materials and sessions as an SME
• Ability to manage multiple concurrent projects
• Experience in both traditional "waterfall" and Agile product development
• Proficiency with software development tools and techniques (CI/CD)
• Experience with enterprise integrations and event-driven distributed services solutions
• Understanding of SQL, RDBMS (PostgreSQL, MySQL), and data modeling
• Working knowledge of web deployment servers, workflows, and architecture of back-office systems
• Passion for efficiency, standardization, and business process improvement, including process mapping with tools like Visio
• Keenness and aptitude for quickly familiarizing with new products and concepts
• Robust IT knowledge, including client/server applications, network architecture, cloud/virtual environments, protocols, and ports under Windows and Linux
• Experience with web technologies (Java Servlets, Web services (SOAP, RESTful)), ERP and CRM systems, databases queries and stored procedures, IIS, Web Deployment techniques, and Web UI Designing techniques
• Knowledge of Oracle EBS, particularly in Order Management, Service Contracts, and Install Base
• Willingness to work in a hands-on manner with international teams
• Detail-oriented approach and ability to work in a fast-paced environment with changing priorities
• High level of personal integrity and honesty

Essential Duties & Responsibilities include, but are not limited to the following:

80%
• Listen to business requirements and recommend technical solutions with teammates
• Participate in planning development projects and programs to support medium to long-term business needs
• Recommend and build solutions that meet customer needs while ensuring system integrity
• Define requirements and guide development teams
• Participate in larger module development, including requirements analysis and architectural design
• Design and test small/medium software modules
• Perform functional testing of system/module prototypes and automated end-to-end processes
• Demonstrate POCs (Proofs of Concept) for new solutions to business stakeholders
• Write technical documentation and provide internal training documentation and sessions
• Debug and correct problems in existing software
• Provide day-to-day technical support to the Operations team

15%
• Coordinate research and development activities with other departments/functions
• Perform other duties as assigned

5%
• Stay abreast of current technological progress to ensure the company's products remain marketable and competitive

• Scope of Responsibility: Domestic and/or international

Contacts:
• Virtual Products team
• Business Operations (Customer Service, Operations Engineering, Client Services)
• Product Management
• IT / ISS
• R&D (Engineering)

Physical Demands:

• Up to 10% domestic and international travel to Gemalto product division locations
• High stress during tight deadlines
• Extensive computer work
• Working Conditions: General office environment

Note:
This job description is not meant to be all inclusive and/or the job is subject to change.

What We Offer:

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

Why Join Us?

Say HI and learn more about working at Thales click here

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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