Regional Operations Center Supervisor
3 weeks ago
Regional Operations Center (ROC) SupervisorWe are looking for a Regional Operations Center (ROC) Supervisor to join our growing team.At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.We believe the biggest wave starts as a ripple.We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.We are seeking a proactive and experienced ROC Supervisor to lead outage response efforts across our infrastructure network. This role is critical in identifying, managing, and resolving network outages efficiently while coordinating with field teams and leadership to minimize downtime and ensure service continuity.Responsibilities:Outage Identification & Monitoring Oversee real-time monitoring systems to detect and assess network outages.Analyze outage data to determine root causes and prioritize response efforts.Team Leadership & Coordination Lead a team of outage response agents.Assign tasks, manage schedules, and ensure timely resolution of issues.Provide coaching and performance feedback to team members.Field Collaboration Work closely with field leaders and technicians to expedite repairs.Coordinate logistics and resource allocation for on-site responses.Ensure clear communication between field teams and operations leadership.Process Improvement Identify opportunities to improve outage response protocols and reduce downtime.Collaborate with leadership teams to implement preventive processes.Qualifications:Proven experience in network operations, infrastructure maintenance, or outage management.Strong leadership and team management skills.Excellent communication and coordination abilities.Familiarity with outage monitoring tools and network diagnostics.Ability to work under pressure and manage multiple priorities.We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
-
Regional Operations Center Supervisor
1 week ago
Charlotte, NC, United States Ripple Fiber Inc Full timeRegional Operations Center (ROC) Supervisor | Ripple Fiber We are looking for a Regional Operations Center (ROC) Supervisor to join our growing team. About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve....
-
Regional Operations Center Manager
4 weeks ago
Charlotte, United States Ripple Fiber Full timeRegional Operations Center (ROC) ManagerWe are looking for a Regional Operations Center (ROC) Manager to join our growing team.At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading...
-
Supervisor Regional Service Training
2 weeks ago
Charlotte, NC, United States Generac Power Systems Full timeWe are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Supervisor...
-
Supervisor Regional Service Training
2 weeks ago
Charlotte, NC, United States Generac Power Systems Full timeWe are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Supervisor...
-
Supervisor Regional Service Training
1 week ago
Charlotte, NC, United States Generac Power Systems Full timeWe are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Supervisor...
-
Supervisor Regional Service Training
5 days ago
Charlotte, NC, United States Generac Power Systems Full timeWe are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Supervisor...
-
Supervisor, Operations
3 weeks ago
Charlotte, United States Spencer's Full timeOverviewWe are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!' At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our...
-
Supervisor, Operations
5 days ago
Charlotte, United States Spencer's Full timeOverviewIf you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!' At Spencer's...
-
Supervisor, Operations
5 days ago
Charlotte, United States Spencer's Full timeOverviewIf you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!' At Spencer's...
-
Supervisor, Operations
6 days ago
Charlotte, United States Spencer's Full timeOverviewWe are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!' At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our...
