Receptionist

3 weeks ago

Green Bay, United States Community First Credit Union Full time

ReceptionistAs a Receptionist, you will provide a WOW experience to our members, serving as the first point of contact for people coming into the branch, while handling incoming phone calls and prioritizing other responsibilities. If you believe that a smile and warm welcome can change someone's day, and have an affinity for providing exceptional service while staying organized and directing traffic - this might be the right position for you. Play a crucial role for Community First, as part of a fun branch team that is dedicated to making a differenceAs a Receptionist with Community First Credit Union, you will:Provide outstanding, quality service to external and internal membersManage branch traffic by promptly greeting members, determining their needs, and directing them to the person who can best serve those needsTake initiative to ensure members are served quickly and to assist members with problemsAnswer phones quickly and professionally and direct calls to the proper destinationRecord and distribute telephone or in-person messagesAssist with check order processing and contact members when checks are receivedThere are two rotating shifts for this position: Week 1: Monday through Friday from 8:15am - 1pm Week 2: Monday through Wednesday from 1pm - 5:15pm, Thursday and Friday from 1pm - 6:15pm, and Saturday from 7:45am - 12:15pmWe are looking for a combination of:A high school diploma or equivalentAt least one year of related experienceExcellent listening ability and verbal communication skillsFamiliarity with Microsoft office suitePassion for providing outstanding service to our membersWe also offer:A comprehensive benefits packageAn amazing pension programCompetitive compensationGenerous paid time offDay time hoursA commitment to work/life balance and community serviceEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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