Automotive Quality Engineer

2 weeks ago


Ankeny, United States Acro Service Corp Full time

We are looking for a Customer Satisfaction Engineer/ Quality Resident. This position is responsible for supporting the customer on site working as a liaison and first point of contact to assist mitigating risks and addressing quality concerns. Provides information relevant to New Products & New processes.


Major Job Responsibilities:


• Voice of the customer.

• Provide suggestions / solution plan to internal functions for customer problem solving.

• Provide technical expertise to customer whenever necessary and ensure the customer is effectively handling products in their processes.

• Work with the team to implement cost reduction initiatives where applicable.

• Closely follow up on open issue corrective actions (WFCC and Informal) to ensure they are implemented and effective. Provide necessary information to internal functions for continuous improvement

• Establish and maintain a tracker to monitor quality improvement performance (WFCC and Inf)


Major Job Qualifications/Specific Skills:

Required:

• BS Engineering Degree or equivalent STEM Major

• Proficient Microsoft Office Skills

• Excellent Organization Skills

• Excellent Communication Skills

• Prior Wiring Harness Engineering Experience / Wiring Harness manufacturing knowledge/ Previous design harness experience.

• Trouble shoot wiring harness problems.

• Knowledge of wiring schematics.



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