Senior Systems Analyst

SUMMARY Arcticom, LLC, a company within the BSNC family, is currently seeking a qualified Senior Systems Analyst to provide advanced technical and functional administration support for the Enterprise Contract Writing Module (ECWM) within the Defense Health Agency (DHA).. This role involves system configuration, user support, training, report development, data migration, and troubleshooting to ensure optimal utilization of ECWM in alignment with Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) requirements. The Senior Systems Analyst serves as a subject matter expert (SME) and collaborates with DHA representatives to enhance business processes and system functionality. This position should be noted as contingent upon award. Wage/Salary Range: $135,000 - $155,000 Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. System Administration and Operations: Configure and maintain ECWM software, ensuring seamless system operations, including data exchanges with Electronic Document Access (EDA) and Federal Procurement Data System-Next Generation (FPDS-NG). Report Development: Design and maintain reports, such as Office Workload Reports and Completed Actions Reports, to support management decision-making by analyzing historical data and identifying trends. User Support and Documentation: Provide consulting services and SME support to address functional and technical user inquiries. Develop and update Standard Operating Procedures (SOPs) and contribute to the Continuous Training Plan. Organizational Meeting Support: Participate in working groups as an SME, prepare presentation materials, and document meeting outcomes, including issues, conclusions, and action items. Training Support: Deliver on-the-job and online training for contract specialists, develop Job Aids and Quick Reference Guides for complex procedures, and ensure training aligns with ECWM SOPs. Data Migration: Support manual and system-to-system data migrations from external offices to ECWM, ensuring accuracy and compliance. Troubleshooting and Problem Resolution: Identify, troubleshoot, and resolve technical and functional issues to maintain system performance, with no more than two validated customer complaints per month. End-of-Year Surge Support: Provide additional support during the September surge period, up to 100 hours, to meet fiscal year-end requirements. USUHS Support: Assist with ECWM functional administration for the Uniformed Services University of the Health Sciences (USUHS). Compliance: Adhere to DHA cybersecurity requirements, including DoD 8570.01-M certifications, and protect Controlled Unclassified Information (CUI), Personally Identifiable Information (PII), and Protected Health Information (PHI). Maintain no more than two validated customer complaints per month for system administration, data exchange, and report development tasks Ensure training sessions result in no more than one validated customer complaint per session QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications o Bachelor's Degree o Minimum of ten (10) years' experience as systems analyst providing technical and functional administration support for ECWM, Contracting Information Technology (CON-IT), or Procurement Desktop Defense (PD2). o Must be able to obtain and maintain DoD-approved Information Assurance (IA) certifications per DoD 8570.01-M for IA technical positions. o Must pass the mandatory background investigation and the security awareness training and comply with DHA Personnel Security Office guidelines. Knowledge, Skills, Abilities, and Other Characteristics o Proficient in ECWM and its functionalities and interfaces. o Expertise in FAR and DFARS clause logic. o Strong analytical and problem-solving skills for troubleshooting and process optimization. o Excellent communication skills for training, user support, and meeting facilitation. o Ability to develop reports and documentation using corporate best practices. NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require availability of excess/overtime hours as required by the customer during surge periods, maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS o This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES o No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.