Senior Delivery Manager

2 weeks ago

Houston, United States Airswift Full time

About Us

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally We have a passion for growth, including investing in the development of our people.

Role Description

The Senior Delivery Manager is responsible for driving recruitment delivery excellence through the management and oversight of the recruitment process within their division, front to back. This includes partnering with Account Managers to provide excellent client service and satisfaction, managing the requirement flow from sales to the Delivery Centre within their division, and providing guidance and strategic oversight to the Delivery Centre to achieve a 50+% fill rate.

The Senior Delivery Manager will also step in to execute high level, high value or account critical searches. This role will be influential in the coaching, mentoring, and guidance of all team members who are part of the recruitment process.

Principle Accountabilities:

  • Personally deliver against high value, high level or account breaker requirements as designated by the division VP or RD.
  • Partners with Sales and Account Management to provide excellent client service and satisfaction through clear qualification of vacancies and delivery of speed and quality.
  • Manages the requirement flow from Sales to the Delivery Centre.
  • Provides coaching and mentorship the both the Delivery Centre and Sales teams.
  • Monitors and influences the direct performance of each member of the delivery team through an agreed performance management scheme with daily, weekly and monthly reporting.
  • Works with other Senior Delivery Managers to establish best practices, training and development with the DC and Sales.
  • Analyseperformance to improve and streamline processes to increase return on investment,(Perform market analysis, review and identify leads in developing business).
  • Align with KPIs to determine the overall success and effectiveness of recruitment efforts.
  • Help increase client penetration to maximise GP potential.

Measures of Success:

  • Deliver 50+% fill rate across the division.
  • Help achieve division budget.

Skills, Knowledge, and Experience:

  • High School Diploma or equivalent required.
  • Understanding of how the marketplace will change in the forthcoming years, and above all be able to proactively meet those changes and demands.
  • Inspire others and set clear objectives to drive yearly performance.
  • Constantly monitor and review resourcing arrangements.
  • Ability to effectively interact and communicate with senior leaders and associates at all levels.
  • Can demonstrate knowledge of job boards and use social media in recruitment.
  • Minimum of 2 – 3 years managerial experience about recruitment.
  • Minimum 6 years experience within a 360 recruitment capacity.
  • Minimum 3 years experience using Candidate Management System software or similar CRM for recruitment activities.

What we can offer you

  • Attractive monthly base salary + competitive commission/performance bonus.
  • Genuine career progression opportunities, either locally or globally
  • World-class training programmes and development opportunities.
  • Virtual Onboarding Events exclusively for new hires.
  • Team driven environment, supportive culture with a focus on work-life balance.
  • Career breaks available after one year.
  • Real time recognition through our employee reward platform.
  • Mental Health First Aiders to signpost you to support when you need it.
  • Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
  • Charity days for various important causes such as Relay for Life and Earth Day.
Our Core Values:
  • Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
  • Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
  • Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
  • Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social media to find out more -

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.

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