Customer Success Manager
1 week ago
Customer Success ManagerAre you ready to drive innovation in the automotive industry?At AutoLeap, we're not just selling software; we're empowering shop owners to build thriving businesses. As a Customer Success Manager, you'll play a vital role in ensuring our customers get the most out of our platform and achieve their goals. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook.About AutoLeapAutoLeap is the market-leading shop management SaaS provider in the underserved auto repair industry. The Shop Management System (SMS) provides an all-in-one, cloud-based auto repair management software that helps after-market auto shop owners focused on general repair to better understand, manage and grow their businessfrom scheduling appointments to managing technicians and generating invoices to help save time and money.In 2023, we announced our $30M Series B, led by Advanced Venture Partners (AVP), with continued participation from Bain Capital Ventures and Threshold Ventures. And we aren't slowing down Our mission is to change the auto repair industry one shop at a time, helping shop owners get home to their families earlier and helping them build long-lasting healthy businesses to pass on to future generations. We will be the de facto choice for all shop owners looking to grow and improve their businesses with your helpWe take pride in creating an exceptional workplace and experiencehere's how that's been recognized:Certified Great Place to Work since 2021Fortune's 2024 Best Workplaces in Technology (Small & Medium Businesses)Numerous G2 Awards (some include: Momentum Leader, Best Relationship, Leader)One of the Best SMB Companies in North America by SMB Tech 50In this role, you'll:Drive Customer Value: Work directly with shop owners to maximize their use of AutoLeap and achieve their goals.Build Relationships: Foster strong relationships with customers and identify opportunities for growth.Manage Escalations: Handle customer escalations effectively and ensure timely resolution.Grow Business: Maintain an active pipeline of expansion opportunities to meet quota.Advocate for Customers: Understand and advocate for customer needs and feature requests.While this job description outlines the core responsibilities of the role, team members may occasionally be asked to support tasks outside of their day-to-day scope to meet evolving business needs.
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Customer Success Manager
1 week ago
Syracuse, United States Constructor Full timeCustomer Success ManagerYou're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You're a self-starter who's good at triaging problems and working on the most important one. You've worked directly with customers for a long time and are comfortable being the face of the company to them. One of the...
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Manager of Customer Success
2 weeks ago
Syracuse, United States Superside Full timeManager of Customer Success (Enterprise)Superside is hiring a Manager of Enterprise Customer Success to lead a high-performing team of Customer Success Managers and oversee a portfolio of top-tier enterprise accounts. You'll ensure customers realize the full value of Superside's creative services, driving retention, renewals, and long-term growth. Reporting...
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Senior Customer Success Manager
2 days ago
Syracuse, United States DataCamp Full timeSenior Customer Success ManagerDataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies,...
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Customer Success Specialist
1 week ago
Syracuse, NY, United States Terex Full timeJob Description: Join our team: Customer Success Specialist Location: Remote; anywhere in the US Travel Expectations: 25% (mostly domestic) What you'll do Customer Enablement & Training Deliver tailored training sessions on Genie 360 DCX tools, portals and apps including but not limited to Self-Quote & Ordering, Serial Hub, Genie Assist, MyMachines, and...
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Customer Accounts Manager
4 weeks ago
Syracuse, United States Aaron's Full timeCustomer Accounts Manager The salary range for this role is $18.00 to $19.00 per hour. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As...
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Customer Accounts Manager
4 weeks ago
Syracuse, United States Aaron's Full timeCustomer Accounts Manager The salary range for this role is $18.00 to $19.00 per hour. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As...
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Customer Manager
4 weeks ago
Syracuse, United States Acosta Group Full timeAre you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way...
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Customer Manager
4 weeks ago
Syracuse, United States Acosta Group Full timeAre you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the...
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Syracuse, NY, United States CCSI Full timeFamily Support for Student Success Specialist Syracuse, NY (http://maps.google.com/maps?q=1003+West+Fayette+Street+Syracuse+NY+USA+13204) Description POSITION/BUSINESS TITLE:Family Support for Student Success Specialist REPORTS TO:Program Supervisor CCSI SERVICE LINE:Program Management Full-Time- non-exempt- 40 hrs LOCATION:Syracuse, NY ABOUT CCSI:CCSI is a...
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Syracuse, NY, United States CCSI Full timeFamily Support for Student Success Specialist Syracuse, NY (http://maps.google.com/maps?q=1003+West+Fayette+Street+Syracuse+NY+USA+13204) Description POSITION/BUSINESS TITLE:Family Support for Student Success Specialist REPORTS TO:Program Supervisor CCSI SERVICE LINE:Program Management Full-Time- non-exempt- 40 hrs LOCATION:Syracuse, NY ABOUT CCSI:CCSI is a...
