Director, Business Development

5 days ago


Grand Rapids, United States Kinexus Group Full time

Director, Business DevelopmentHR Collaborative is a part of the Kinexus Group family of organizations. Kinexus Group is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality.HR Collaborative is a West Michigan-based professional services firm that helps businesses grow their most valuable asset: their people. Providing organizations with high-impact HR consulting, staffing, and recruiting services, powered by an expanding community of fractional HR professionals.Job SummaryThe Director of Business Development is responsible for leading and executing HR Collaborative's sales and business development efforts to achieve departmental and organizational revenue goals. This role manages the Business Development team and personally engages in sales activities to build strong relationships, close deals and drive growth. The Director ensures that sales processes, systems and team performance operate at a high level of effectiveness while fostering collaboration across Marketing, Client Success and Staffing.AccountabilitiesRevenue Generation and Quota Attainment Conducts sales and leads sales team by establishing and managing monthly, quarterly, and annual sales and revenue quotas for each sellerEnsures team meets or exceeds annual bookings, revenue and gross margin targets across all service linesBuilds and maintains a robust pipeline of qualified prospectsConverts qualified leads into paying customersSelects and owns a portfolio of strategic or national/enterprise accountsRevenue Growth and Market Expansion Identifies and prioritizes target market verticals (geography and industry) in alignment with sales strategyRetains and expands existing customer relationships (renewals, up-sell, cross-sell)Achieves defined revenue and gross margin targetsCustomer Relationship Management Builds trusted advisor relationships with customers, understanding their business by pursuing consultative, value-based selling approachEnsures deployment and effective utilization of technology stack (CRM, workflows and proposal software)Coordinates with marketing for lead generation, campaign follow-up, and event participation and customer appreciation effortsLeadership Leads, coaches and develops the Business Development Team (sales team)Recruits, onboards, and develops high-performing sales professionals aligned to the company's culture and values and capable of delivering sales outcomesModels and reinforces consultative, value-based selling behaviorResponsibilitiesSales Leadership and Execution Develop and execute sales strategies to achieve departmental and personal sales targets.Actively engage in prospecting, relationship building and closing new business.Maintain and grow a book of business and key client relationships.Lead by example through consistent client engagement and high sales performance.Team Management and Development Lead, coach, and develop the Business Development team to ensure strong sales performance.Conduct regular 1:1 meetings and team huddles to track progress, remove obstacles, and drive accountability.Foster a culture of collaboration, trust, and continuous improvement.Process Improvement & Operations Implement and refine scalable sales processes, ensuring consistency and efficiency.Monitor CRM usage and data integrity to support accurate forecasting and reporting.Identify opportunities to improve systems and technology for sales enablement.Cross-Functional Collaboration Partner with Marketing to align lead generation, campaigns, and messaging.Collaborate with Client Success and Staffing to ensure seamless client handoffs and satisfaction.Work with finance to ensure accurate invoicing and revenue tracking.Performance Management & Reporting Track and report sales metrics, pipeline health, and performance to senior leadership.Monitor key trends, market shifts, and competitor activity to inform sales strategies.Professional Development & Thought Leadership Stay current on sales best practices, industry developments, and emerging technologies.Participate in professional networking events, conferences, and learning opportunities.Occasionally lead internal training sessions or webinars to share expertise.Other Duties as Assigned Support special projects, new initiatives, and other organizational goals as needed.Education & ExperienceBachelor's degree or equivalent work experience; advanced degrees/ certifications a plusFive (5) to ten (10) years of experience in leading sales teams.Proven success selling to mid-market (Professional talent services, Marketplace B2B) with a "Land & Expand" mission.Expertise in sales cycle management and achieving growth targets.Passionate about building and leading driven teams.Skilled in sales modeling, strategy, incentives, and compensation.Thrive in second-stage growth environments ($5-$30M growth cycle).Background in insurance, staffing or HR services preferred.Knowledge, Skills & AbilitiesStrong proficiency in all aspects of full cycle sales, qualifying, networking, assessing, and relationship management.Ability to develop relationships at all levels of the business.Strong written, verbal, and interpersonal communication skills.Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), LinkedIn, CRM software platforms.Core CompetenciesSelf Motivated: Ability to reach a goal or perform a task with little supervision or direction.Management: Ability to achieve desired outcomes by organizing individuals and setting goals and priorities to deliver results.Initiative: Ability to act promptly and take steps to solve or settle an issue proactively.Persistence: Ability to continue in a course of action in the face of adversity.Relationship Building: Ability to establish and maintain a good rapport and cooperative relationship with customers and co-workers.We have a unique culture that requires us to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important. It is our goal to inspire positive economic change one person, one business and one community at a time.Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.



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