Collections Specialist

4 days ago

Myrtle Point, United States Inizio Engage Full time

We have an immediate need for a Collections Specialist to support our financial operations by collecting outstanding payments from business clients. An excellent opportunity for individuals with a background in collections, financial support, and customer service to contribute to support a pharmaceutical biotechnology company.

This position is for a 3-month assignment with a primary focus on maximizing collections and resolving outstanding invoices.

What's in it for you?

  • Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions
  • Competitive environment with company-wide recognition, contests, and coveted awards
  • Recognized as a Top Workplace USA 2021
  • Awarded a "Great Place to Work" award in 2022 and 2023
  • Fortune Best Workplaces in Biopharma 2022

Key Responsibilities:

  • Business-to-Business Collections: Contact business clients to resolve and collect on outstanding payments within the designated timeframe.
  • Account Investigation: Leverage investigative skills to research, identify, and resolve payment issues, working with internal and external partners to track payments and ensure accurate application.
  • Data Analysis: Use CashPro to access bank statements to verify payments and track remittances. Use CrossRoads to retrieve invoice copies to support collection efforts.
  • Communication: Communicate with clients by phone, email, and other platforms to resolve payment issues and maintain positive client relationships.
  • Reporting: Prepare regular updates on collection progress, outstanding invoices, and cash application to support team members and management.
  • Goal Achievement: Exceed collection targets and support broader cash flow goals within the 3-month project timeline.

What you'll need to be successful:

  • Experience: Minimum of 1 year of collections support experience, preferably in a business-to-business (B2B) setting.
  • Technical Skills: Strong proficiency with Excel for tracking, analyzing, and reporting collection activities.
  • Attention to Detail: Managing financial data and payment records.
  • Analytic Skills: Ability to investigate issues, identify causes, and drive resolutions.
  • Financial Acumen: Understanding of debits, credits, and basic financial principles
  • Technology Proficiency: Familiarity with systems such as CashPro for bank statement review and CrossRoads for invoice retrieval.
  • Communication Skills: Ability to influence and resolve issues.

About Inizio Engage


Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at:

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

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