Laboratory Technician

4 weeks ago

Alameda, United States Collabera Full time

We are seeking a detail-oriented Entry-Level Lab Technician to join our Complaint Investigations Lab in Alameda, CA. The Technician will play a crucial role in investigating returned products to resolve customer complaints related to blood glucose meters, strips, and sensors. This position requires strong organizational skills, the ability to work effectively in a team setting, and a commitment to maintaining high-quality standards.


Responsibilities:

  • Safely unpack boxes and sort returned products by product lines.
  • Investigate returned products to resolve customer complaints, utilizing troubleshooting equipment such as multi-meters, oscilloscopes, test fixtures, and microscopes.
  • Document complaint investigations accurately and thoroughly in the Complaint Handling System.
  • Utilize basic computer skills to navigate internet programs, perform data entry, and maintain documentation.
  • Follow written work instructions and standard operating procedures (SOPs) with precision.
  • Maintain focus while performing repetitive and routine investigations.
  • Collaborate effectively with team members to achieve departmental goals.
  • Ensure compliance with industry regulations and company policies.


Requirements:

  • High school diploma or equivalent (e.g., GED) required.
  • Associate's degree in Electrical Engineering or other relevant science field preferred.
  • Recent college graduates with a Bachelor's degree in Engineering or related subject will be considered.
  • Basic computer skills, including proficiency in Excel and internet navigation.
  • Ability to read, write, and comprehend English proficiently.
  • Experience in the Medical Device/Biotech Industry preferred.
  • Knowledge of electronic troubleshooting techniques preferred.
  • Strong documentation skills with keen attention to detail.
  • Ability to work efficiently in a fast-paced environment.
  • Previous experience in manufacturing, inspection, or assembly roles is advantageous.
  • Must be able to work onsite in Alameda, CA and adhere to the specified schedule.

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