BUSINESS SPECIALIST C

4 weeks ago

Panama City Beach, United States Florida State Jobs Full time

Business Specialist C (Wt: Ms Business Consultant Ii) - 76003058The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to a safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.Our benefits include paid parental leave, annual and sick leave package, nine paid holidays, state health and life insurance, educational benefits, and a contributory retirement plan.Duties and responsibilities include the coordination, installation, implementation, maintenance, and support of distributed computer systems, including hardware, software, and communication components of the Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), microcomputer applications, and the Division of Motorist Services automated systems. This position supports the Operations Services Manager of this unit by assisting tax collectors with the installation and resolution of any issues arising from computer systems and conducts security analysis in private tag agencies, FLHSMV driver license, and tax collector offices.Knowledge, skills, and abilities required include the ability to communicate clearly and concisely, both verbally and written; knowledge and ability of adding and removing peripheral devices and a basic understanding of networking; experience in supporting the Windows Operating System and the entire Microsoft Office Operating System; experience in working with the internal components of desktop computers; ability to process information logically, troubleshoot and resolve computer problems; ability to lift 50 pounds; ability to prioritize work assignments; and ability to install, configure, and manage software applications.Preferred qualifications include experience dealing directly with Florida County Tax Collectors, experience dealing directly with IT Liaisons for Florida County Tax Collectors, experience working with Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), and CAPTURE, and 1 year customer experience dealing directly with constituent and customer issues.Job-related requirements include having and maintaining a valid driver's license in good standing, extensive travel and overtime, ability to lift 50 pounds, and working alternate hours or days based on agency need.

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