Russian Speaking Account Representative

Shamrock Trading CorporationRTS is part of Shamrock Trading Corporation, a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.Shamrock's mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park.Why You'll Love Working HereOur award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America's 2025 "Most Loved Workplaces" by Newsweek.At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here. Shamrock also offers a premier set of benefits for employees and their families:Training and Development: Ongoing training and professional development opportunities, and a LEAD Program for aspiring leadersMedical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefitsFinancial: One-time sign-on bonus, generous company 401(k) contributions and employee stock ownership after one yearWork-Life Balance: Competitive PTO and work-from-home opportunities after an introductory periodAbout the RoleRTS Financial and Shamrock are looking for a Russian Speaking Financial Account Representative. This position is responsible for managing an assigned portfolio of clients, including receiving and processing invoices and related documentation per procedural and contractual requirements. The Russian Speaking Financial Account Representative will focus on maintaining assigned customers' accounts receivable portfolios. Ideal candidates will possess an outgoing, dynamic personality and the ability to work in a team environment.What You'll DoProvide exceptional customer service for financial clientsRegularly update account information to maintain customer recordsPrepare product or service reports by collecting and analyzing customer informationMaintain financial accounts by processing customer adjustmentsProvide daily funding and handle collections for assigned customersPerform risk assessments and ensure that procedures are in place and followed to minimize riskManage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolutionRecommend potential products or services to management by collecting customer information and analyzing customer needsAnswer product and service questions; suggest information about other products and servicesOther duties as assignedWhat You'll BringBachelor's degree in business administration, finance or related field preferred; or equivalent relevant experienceEffective verbal, written and interpersonal communication skillsProblem-solving and conflict-resolution skillsDetail orientated with analytical and technical skillsProficient in Microsoft Office and data entryDemonstrated ability to meet deadlinesExperience in the financial industry a plusBilingual skills with fluency in Russian and English are a must (must be able to speak, read and write both languages)Apply Today We're so excited to connect with you If you want to work with forward-thinking people in an award-winning culture, submit your application today.