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Sr. Manager, Incident Response
2 months ago
Job Responsibilities:
- Grow, mentor, and develop Incident Response team members, fostering their career growth and conducting performance evaluations.
- Oversee a distributed team of Incident Response Analysts, ensuring effective monitoring of the organization's environment and thorough investigation of any anomalies.
- Create and implement a strategic plan aimed at continuously enhancing processes, tools, and team performance.
- Broaden team expertise to cover new areas within the Incident Response domain.
- Manage daily operations, focusing on excellence in investigations and providing necessary support.
- Lead complex security incidents, coordinating with executive leadership and cross-functional teams to ensure swift containment and resolution.
- Develop comprehensive incident response playbooks and maintain collaborative relationships with stakeholders across the organization.
- Conduct training exercises, such as tabletop simulations, to prepare for various cybersecurity incidents.
- Make informed decisions about tools and technologies, from gathering requirements to conducting trials and maintaining vendor relationships.
- Collaborate with the compliance team to ensure the Security Operations Center meets all regulatory requirements and provides necessary evidence for compliance.
- Draft incident-related communications for both internal and external audiences.
Success Metrics:
- Track the effectiveness of incident response efforts by monitoring response times, accuracy in resolution, and improvements in processes and tools.
- Achieve milestones outlined in the strategic roadmap, including enhancing team capabilities, developing response strategies, and effectively managing complex incidents.
- Maintain high standards in communications, compliance, and stakeholder collaboration.
Qualifications:
- Over 4 years of experience leading Incident Response teams, including both technical oversight and team management.
- At least 8 years of experience in Incident Response roles.
- Deep knowledge of Incident Response in cloud environments.
- Strong communication skills to translate technical concepts for diverse audiences.
- Expertise in security best practices, understanding of common threats, and experience with cloud infrastructure.
- Proficiency in digital forensics, threat hunting, and malware analysis.
- Familiarity with networking, containerization, security automation, and various operating systems (Windows, Linux, MacOS).
- Strategic thinker capable of creating and executing both short-term and long-term plans for ongoing improvement.
