Systems Admin

THE POSITION

Washington County‘s Information Technology Services (ITS) Department is excited to announce an opportunity for a Systems Administration Supervisor within the Infrastructure and Operations Division This leadership role oversees an experienced Server Administration Team within the division, combining day-to-day operational excellence with strategic short- and long-term planning. The successful candidate will implement industry best practices, driving innovation and efficiency across server, storage, and cloud infrastructure.

The Opportunity
The Systems Administration Supervisor is responsible for coordinating the implementation and support of the County‘s enterprise server, storage, and cloud infrastructure. The Supervisor leads a team of experienced server administrators and enterprise architect, ensuring the efficient use of staff and resources through strategic planning, implementation, and evaluation of systems administration functions. Additionally, this role involves performing a wide range of technical duties related to information systems administration, developing and implementing procedures, and exercising independent initiatives and professional judgments to solve problems and achieve organizational goals.

This position may be eligible for a hybrid work schedule.
The Ideal Candidate
The ideal candidate for the Systems Administration Supervisor position is a seasoned IT professional with a proven ability to lead and inspire a diverse team of technical experts. It is essential to have a deep understanding of enterprise server, storage, and cloud infrastructure and stay current with emerging technologies and best practices in information systems administration. With a track record of successfully managing complex IT environments, they possess strong organizational, analytical, and problem-solving skills that enable them to develop innovative solutions and drive continuous improvement.

They are also a collaborative leader who values Equity, Diversity, and Inclusion (EDI) and fosters a culture of respect and innovation. Additionally, they are effective in communication, both written and verbal, and can translate technical concepts into actionable strategies for stakeholders at all levels. In the spirit of leadership, they have a commitment to strategic planning, resource optimization, and the professional development of their team ensures their ability to deliver impactful results.

Knowledge of:

• Principles of leadership, supervision, collaboration, active listening, training, evaluation, and performance coaching.
• Principles and practices of Diversity, Equity, and Inclusion
• Principles and practices of budget development and administration.
• Principles and practices of contract administration and evaluation.
• Administrative principles and practices, including goal setting, program development; change management, implementation and assessment, and project management.
• Effective human resources management practices.
• Organization and management practices as applied to the development, analysis, and evaluation of programs and operational needs of supported teams and workgroups.
• Information system architecture, virtual infrastructure, Infrastructure security, cloud services, network, and server administration.
• Current best practices relative to information systems network, and server administration.
• Client/Server application software, monitoring and alerting platforms and systems maintenance.
• Server operating systems, database management systems, and information security practices.

Skills to:

• Provide strategic direction as well as communicate that in writing and verbally for teams or working groups.
• Manage multiple priorities with varying deadlines and competing priorities.
• Coach other IT professionals in translating technical solutions into user-friendly terms for stakeholders with varying levels of information technology knowledge.

Ability to:

• Analyze system design for stability and security as well as meet or exceed user requirements.
• Maintain a skill base of current trends and developments relative to information systems technology.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Recommend and implement goals, objectives, and practices for providing effective and efficient services.
• Analyze and diagnose problems and exercise ingenuity and inventiveness in devising solutions.
• Evaluate and improve the effectiveness of service delivery efforts.
• Communicate clearly and effectively in both oral and written form.
• Supervise and performance coach subordinates.
• Plan, assign, evaluate, and guide the work of subordinates.
• Establish and maintain cooperative and collaborative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, and/or vendors.

Why Washington County?
Washington County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship, and accountability guide the way we conduct ourselves and deliver services to our customers. Supported by the work of our Office of Diversity, Equity and Inclusion, Washington County celebrates diversity in our employees‘ backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role, even if you believe you do not meet all the hiring criteria described above.

ESSENTIAL JOB DUTIES

This position is classified as a Systems Administration Supervisor. Classification descriptions are typically written broadly. To review the full information of this classification, please use the following link here.

MINIMUM QUALIFICATIONS

Education and Experience:

• Nine (9) years of experience providing professional level information technology analysis and support. Two (2) of the years of experience must be supervising other information technology professionals. OR
• An Associate degree in computer science, business administration, or related field; AND seven (7) years of experience providing professional level information technology analysis and support. Two (2) of the years of experience must be supervising other information technology professionals. OR
• A Bachelor‘s degree in computer science, business administration, or related field; AND five (5) years of experience providing professional level information technology analysis and support. Two (2) of the years of experience must be supervising other information technology professionals.

Additional Licenses, Certificates, Physical Abilities and Specialty Requirements

• Incumbent is required to participate in an extensive background check post-offer.

To be considered for this opportunity, please ensure to attach your resume and complete the online application.
Please be clear and specific in the applicable sections of the employment application about how your background is relevant, including your volunteer experience.
SUPPLEMENTAL INFORMATION

1. Apply today In addition to a resume, you are required to complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Act.
2. Minimum Qualification Review: HR will screen applications for MQs after the posting closes. This process will begin after December 29th, 2024.
3. Subject Matter Expert (SME) Review: Depending on the number of applicants that meet MQs, a SME panel may perform an in-depth evaluation of your application materials, including your responses to the supplemental questions. This process will begin after January 5th, 2024.
4. Panel Interview(s): Our goal is to schedule panel interviews with candidates who successfully pass the SME Review as soon as possible.
5. Conditional Offer of Appointment: Human Resources will conduct a salary analysis for the successful candidate(s) and extend an offer of appointment.
6. Post-Offer Check: The successful candidate will undergo a background check including a reference check.
7. Start Date: A start date will be determined after all conditions of employment have been met.

Please note: Candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

Our Commitment to You

We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal-opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.

• Status of Your Application:
  You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you ‘opt out‘ or ‘unsubscribe‘ from email notifications from NEOGOV it will impact our ability to communicate with you about job postings.
• Veterans‘ Preference: If you are a veteran and would like to request veterans‘ preference points for this recruitment, please review instructions using this link: Veterans‘ Preference Points.
• Accommodation under the Americans with Disabilities Act: A reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at or at least 48 hours before the step(s) of the selection process for which you feel you need an accommodation.

Questions (?) Regarding This Recruitment
Yvonne Villa, Talent Acquisition Business Partner Additional Resources:

• New to GovernmentJobs.com? Visit home/applicationguide for a comprehensive, step-by-step guide on the application process.
• For technical support, contact Government Jobs‘ Live Application Support at .

* Washington County is a drug-free workplace *

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