Platform Development/Operations Lead

2 weeks ago

Jersey City, United States ASB Resources Full time

The Advanced Engineering department has a need for a Platforms Development and Operations Technology Lead that will work closely with our strategic partner who will provide support for all of the departments' platforms and some legacy platforms like Open Text App Works, IBM BPMS, IBM WebSphere, Microsoft Biztalk and others. As these platforms are being consolidated across IT areas, dedicated focus is needed to ensure the highest levels of service to all application areas that utilize them. That accountability will be driven by the Platforms Development and Operation Manager.

This is a senior leadership role and will be accountable for operational support of multiple digital Products/Services within the Advanced Engineering Group of IT with various stakeholders at all levels. The Development & Operations Manager will be accountable for planning, directing and coordinating medium to large-scale, moderately complex products; ensuring that the goals and objectives are accomplished with high quality, within established time frames and budget and meet customer and/or business needs. Concurrent with delivery goals, the Delivery and Operations Manager will be responsible for designing and implementing full-scale world-class Open Source based Integration and solutions and IT Operations Service Management and ensuring that the platform and services remain available to meet business defines SLAs and SLOs. In addition to engineering responsibilities, this role is Responsible for providing 24X7 Support and handling incidents in a timely manner by triaging and communicating with internal and external customers in a Dev+Ops model.


The Development & Operations Manager is expected to drive the continued support of the strategic technological platform in support of business segments and will be responsible for managing cross-functional projects in adherence with company's program delivery framework. The incumbent will also be responsible for identifying, recommending, and implementing best practice solutions that optimize full-scale ITSM service delivery with the goal of delivering expected business continuity. The incumbent is also responsible for optimizing the service delivery function by using the DevOps deployment pipeline for the timely availability of the product and services in production and non-production environments.

Engineering Leadership

  • Develop flexible, adaptable, modular, and reusable business solution designs in collaboration with product delivery and engineering teams.
  • Accountable for end to end products delivery - Work closely with Product Owners, Scrum Masters, Architects, and Engineers to ensure alignment of program deliverables to the defined solution
  • Work with developers closely to review code, enforce best practices, debug critical issues, and conduct performance testing to deliver efficient and performant applications.
  • Building high-performing relationships, driving business engagement, managing expectations, aligning with senior leadership, and working teams on initiative deliverables
  • Responsible for identifying technology risks and corresponding mitigation strategies
  • Implement appropriate solution architecture governance processes and tools as defined by enterprise architecture while ensuring the solution focuses on design patterns and technology standards.
  • Adopt Agile and DevOps practices in collaboration with the business, architecture group, program management, and operations/support/infrastructure teams.
  • Explore, evaluate and promote technology innovation within the company enterprise.
  • Evaluate, learn and assist teams with open source technology solutions.
  • Hands-on engineering/architecture experience
  • Hands On Tech Stack --> (Kafka, Camel, Spring Boot Java, Volante/XSLT 3.0 + Kubernetes/Docker Containers)
  • ELK Dashboard/UI and Prometheus experience
  • Basic Kubernetes Docker, Linux, and Azure skills; must have hands-on Camel skills
  • Exception and Log Management
  • Detailed Analysis of requirements
  • Breakdown of reusable components for the framework for each business process step
  • Detailed Design flow and documentation of orchestration logic in details
  • Mapping needs and documentation
  • Design Custom vs. Reusable components
  • Hands-On research to support development (POC, Sample Codes, Best Practices)

Operational Excellence

Provide operational expertise in:

  • Design of system business requirements for the build of new products in the Advanced Engineering Technology Platforms in the Integrations, Middleware, Business Process Management, and API Management;
  • Act as a lead coordinator between Operations Leads and Our strategic partners that will be providing support for our platforms.
  • Map out a roadmap and plan for incremental patches and full version upgrades as required.
  • Engage with Engineering and Architecture with regard to platform usage to determine appropriate support-level activities per platform.
  • Engage with Delivery teams on specific monitoring and alerts needed for pre-production and post-production support. Work closely with the APM team to ensure proper monitoring is in place and current for each new initiative.
  • Recommend skills and resources on an ongoing basis as the portfolio of platforms grows and the volume of projects and support needs expand.
  • Establish dashboards for platform operational health and specific dashboards for critical Tier 1 application/platform users.
  • Provide ongoing monitoring of all platforms and establish alerts to the L1/L2 support team where needed.


Key Accountabilities:

  • 24X7 Availability of Platforms, Applications, and Products the Advanced Engineering is responsible for
  • Full-Scale ITSM process – Incident, Problem, Change, and Knowledge Management
  • Full Scale DevOps process – Release and Deployment Management
  • Take ownership, lead, and execute specific operational programs within Advanced Engineering and Digitization Strategy
  • Ensure that a working governance structure is established and that participants are aware of their roles and responsibilities and engaged in performing them
  • Ensure Operational benefits on time, to budget, and with the appropriate level of quality
  • Ensure an appropriate structure is in place for the continuous delivery of core platform capabilities, enterprise-wide business mandates, and controls. Identify, justify, and modify roles and responsibilities as necessary to stand up and maintain this structure
  • Secure the internal and external resources required to fulfill the plan, develop and ensure the program has relationships with dependent and corresponding system teams. Foster a diverse and collaborative team spirit
  • Guide and evaluate the performance of all resources on the program and in support of the platform, liaising closely with resource/line, and third-party managers
  • Build strong relationships with business, operations and I/T to ensure the program is being directed based on current views, needs, and in line with road-mapped strategies. Assure that the platform is meeting the financial, efficiency, and quality objectives as established by executive leadership in these areas
  • Drive continuous process improvement in delivery, quality, and platform management

  • Sr Lead Architect, Data Platform

    1 month ago

    Jersey City, United States JPMorgan Chase & Co. Full time

    If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorgan Chase within the Consumer and Community Banking Data Platform team, you are an...

  • Microsoft Azure Power Platform Developer

    4 days ago

    Jersey City, United States Ascii Group, LLC Full time

    Job Title: Microsoft Azure Power Platform Developer Location: Jersey, City, NJ / OnsiteDuration: 12 MonthsEssential Skills:Microsoft Azure Power Platform Developer : This consultant shall be responsible for maintenance and new development of Databases/Data Warehouse, ETL packages and Power BI reports as required. Also, responsible to understand existing...

  • Palantir Lead/Administrator for the platform

    2 weeks ago

    Jersey City, United States OJUS LLC Full time

    Managing overall Palantir support , Incident Queue. Engage with Product Managers to route to Jira backlog based on Issue category.Tracking financials through Resource management and set up charge back to business unites for different use cases.Managing all roles , privileges , permissions & groups within the Platform.Participating in transition of new use...

  • Power FX Microsoft Power Platform Developer

    2 weeks ago

    Jersey City, United States NAM Info Inc Full time

    Power FX Microsoft Power Platform Developer 12 Months ContractWork: Hybrid (Wed, Thu mandatory in NJ Office)Office Location : New Jersey Harborside Consultants must be currently located at NJExperience: 6+ years with PowerApps development / Microsoft Power Platform services/ Power FX languageIn person interview at NJ office is a MUST Consultants must be...

  • Power FX Microsoft Power Platform Developer

    2 weeks ago

    Jersey City, United States NAM Info Inc Full time

    Power FX Microsoft Power Platform Developer 12 Months ContractWork: Hybrid (Wed, Thu mandatory in NJ Office)Office Location : New Jersey Harborside Consultants must be currently located at NJExperience: 6+ years with PowerApps development / Microsoft Power Platform services/ Power FX languageIn person interview at NJ office is a MUST Consultants must be...

  • Power FX Microsoft Power Platform Developer

    2 weeks ago

    Jersey City, United States NAM Info Inc Full time

    Power FX Microsoft Power Platform Developer 12 Months ContractWork: Hybrid (Wed, Thu mandatory in NJ Office)Office Location : New Jersey Harborside Consultants must be currently located at NJExperience: 6+ years with PowerApps development / Microsoft Power Platform services/ Power FX languageIn person interview at NJ office is a MUST Consultants must be...

  • VP, Global Studio Operations, Systems/Platforms

    3 hours ago

    Jersey City, United States PVH Full time

    Design Your Future at PVHVP, Global Studio Operations, Systems/Platforms - Calvin KleinPOSITION SUMMARY:As the VP, Global Studio Operations, Systems/Platforms, you will be responsible for leading and managing our photo studio operations to ensure the production of compelling and high-quality visual content for our e-commerce platforms. You will play a...

  • Revenue Operations Lead

    5 days ago

    Jersey City, United States Forbes Advisor Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most.We are an experienced team of industry experts dedicated to...

  • Revenue Operations Lead

    5 days ago

    Jersey City, New Jersey, United States Forbes Advisor Full time

    Company DescriptionAt Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most.We are an experienced team of industry experts dedicated to helping readers make smart decisions...

  • Principal Engineer, Platform Engineering

    4 days ago

    Jersey City, United States The Judge Group Full time

    Location: Jersey City, NJ Salary: Negotiable Description: Our client is currently seeking a Principal Engineer, Platform Engineering (Automation) As a Principal Engineer on the team, you will be responsible for leading the architecture, design, development and launch of some of the core product features. You will have significant influence on our overall...

  • Developer - Fixed Income Trading Platform

    1 month ago

    Jersey City, United States The Rockridge Group Full time

    Job DescriptionJob DescriptionAbout the Team:We are a passionate team of Technologists who are building the firm’s fixed-income trading platform. As we build out our platform and expand our product offering we are seeking talented individuals to join the team to work closely with our internal and external partners to further develop and define our products...

  • SAP Hybris Commerce Lead Developer

    7 days ago

    Jersey City, United States Resource Informatics Group Full time

    Title: SAP Hybris Commerce Lead DeveloperStart Date: ASAPDuration: ASAPLocation: Remote, US Eastern Time Zone - Occasional travel to NJDescription: Lead SAP Commerce Developer in Eastern time zone to support SAP Commerce products (B2C, B2B and Retailer Gateway) and teams.At a high level, some of the experience and skills needed are as follows: Perform Lead...

  • Guidewire Integration Lead Developer

    2 weeks ago

    Jersey City, United States Fynbosys Inc Full time

    Guidewire Integration Lead DeveloperLocations: Locations: New Jersey, Atlanta, Chicago and NY sites (Should be local within the areas and can work in any locations) Onsite 4 days /OPT EAD/ EAD/TN1 VISAS Client: Westfield Insurance Contract to Hire (6+ MONTHS)OVERVIEW:We are seeking a Guidewire Integration Lead Developer to join our growing IT team. Key...

  • Senior Lead Full Stack Software Developer

    5 days ago

    Jersey City, New Jersey, United States MUFG Full time

    Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships,...

  • Director Unix Platform Management

    3 weeks ago

    Jersey City, New Jersey, United States Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Service Now Sr. Developer/Lead

    2 weeks ago

    Jersey City, United States Diverse Lynx Llc Full time

    Role: Service Now DeveloperDuration: 12+ MonthsLocation: Jersey City, NJ Job Description for Service-Now Project is to develop common ITIL Business Processes and deliver a single IT platform that meets Business requirements, with minimal risk & disturbance and provide opportunities to be more simple, standard and supportive out of the box model by using...

  • Platform Support Analyst-Level 1

    1 month ago

    Jersey City, United States Neptune Retail Solutions Full time

    Job DescriptionJob DescriptionSalary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation’s premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and...

  • Platform Support Analyst-Level 1

    4 days ago

    Jersey City, United States Neptune Retail Solutions Full time

    Job DescriptionJob DescriptionSalary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation’s premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and...

  • Director, Software Development

    1 week ago

    Jersey City, United States Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** RBC is seeking a Director of Development for our US Cash Management Technology. This is a green field project to build a brand-new system to serve our corporate clients. This person will work collaboratively with vendors and managing front to back functions to ensure projects objectives are achieved. You will be...

  • Productions Operations Lead

    16 hours ago

    Jersey City, United States LevelUP HCS Full time

    Job Description1. TechnologyReview and improve operational workflows and processes. Use technology to streamline process and improve controlsUtilize metrics to identify trends and service improvement opportunitiesFunction as an SME for GPM-Ops owned toolsPerform advanced monitoring administration tasks and identify opportunities for improvement.Support the...