Patient Account Representative
4 weeks ago
Hybrid Patient Account Representative (Revenue Cycle Management Department)
Opportunity to join one of Maryland’s most renowned and established healthcare systems. This organization is committed to excellence in
patient care and offers an inclusive work environment where professional growth is limitless. This position will be a hybrid-based schedule, offering the ability to share time working from home and in office.
Location: Annapolis, MD
Work Model: Hybrid (2 Days From Home and 3 Days in Office)
Schedule: Monday – Friday
Shift: 8:00 AM – 4:00 PM or 8:30 AM – 4:30 PM
Pay Rate: $18 – 24 or more/HR *Depending on Experience*
Position Summary: As a Patient Account Representative, you will play a crucial role in ensuring timely reimbursement for medical services. You’ll collaborate with major commercial insurance companies, follow up on claim denials, and communicate effectively with patients regarding their accounts and billing information.
Responsibilities:
- Claim Resolution: Investigate and resolve claim denials, ensuring accurate billing and timely reimbursement.
- Patient Communication: Engage with patients to address billing inquiries, explain insurance coverage, and provide exceptional customer service.
- EMR Experience: Proficiency with EMR systems (such as EPIC, Athena, or ECW) is essential for efficient record management.
Benefits:
- Exposure: Ability to join and gain exposure to a large healthcare company that will allow one to gain further career advancement in the future.
- Hybrid Based Schedule: Ability to split time working from home and in the office
- Competitive Pay: Enjoy a competitive salary commensurate with your experience and skills.
- Comprehensive Benefits Package:
- 401K Retirement Plan
- Health Insurance
- Vision Insurance
- Medical Insurance
- Dental Insurance
- Life Insurance
- Promotions and Salary Evaluations: Regular performance evaluations with opportunities for salary increases and career advancement.
Qualifications:
- Experience: Minimum of 1-2 years of experience in healthcare billing, insurance follow-up, or related roles.
- Communication Skills: Strong verbal and written communication skills for interacting with insurance companies and patients.
- EMR Proficiency: Familiarity with EMR systems (EPIC, Athena, ECW, etc.) is required
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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