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Air Import Lead

3 months ago

Schaumburg, United States UWL Full time

About World Group:

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.


We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today


World Group - Our Culture - YouTube



About UWL:

UWL® is a top 20 American-owned NVOCC and leading provider of global 3PL services. We take pride in delivering seamless supply chain solutions backed by a team of creative problem-solvers. We specialize in ocean transportation, air freight, project cargo, warehousing and distribution, road and rail, bulk liquid logistics, and customs house brokerage. Our proof is in our owned assets: a national network of distribution centers, dependable trucking capacity, and a user-friendly data management platform that delivers transparency and data you can count on. To find out more, visit .


About this Role:

UWL, a World Group company, is currently looking for a dedicated and analytical problem-solver to come join our family as an Air Import Lead for our growing operations in Chicago


The Air Import Lead will be responsible for overseeing the processing of all UWL Air Import shipments, as well as the movement and monitoring while in route. This role will have direct communication with customers, overseas offices and carriers. The Air Import Lead will mentor and train new and existing staff, as well as update internal and external process changes from time to time. Does this sound like you or fit your experience? Get in touch with us by applying here.


Duties and Responsibilities:

  • Daily management and coordination of shipments
  • Direct desk level, day to day operations of the Air Department
  • Champion process and procedure to meet or exceed company KPI requirements
  • Mentor and train new & existing staff from time to time
  • Proactively identify problems and swiftly implement the appropriate solution
  • Responsible for cost auditing of shipments
  • Evaluate shipments, consolidate loads, select most cost-effective method of delivery, in conjunction with UWL pricing department
  • Daily Communication with customer on relevant issues and resolution
  • Demonstrate deductive logic, problem solving and trouble shooting skills
  • Effectively deal with any issues that arise within scope of responsibility


Education & Experience:

  • Minimum of (3-5) years experience working directly in air imports
  • CargoWise Experience
  • Education in supply chain logistics, international transportation, or a related field of study a plus but not required
  • Dangerous Goods Certification
  • Proven ability as a self-starter, with ability to plan, organize, and establish priorities to meet goals and achieve results
  • Good command of English language, both verbally and written
  • Above average customer service skills
  • Interpersonal skills that build respected professional relationships internally & externally
  • Demonstrated good leadership and management skills
  • Excellent organizational and time management skills
  • Ability to manage tight deadlines
  • Excellent problem-solving and analytical skills
  • Attention to detail and punctuality


Benefits/Perks:

  • Competitive compensation
  • Comprehensive Benefits package:Medical, Prescription, Dental, Vision
  • Life, AD&D, & Disability insurance
  • Employee Assistance Program
  • Financial planning
  • 401(k) plan with up to 6% company match
  • Paid Time Off
  • Flexible work arrangements
  • Internal Mobility & professional development opportunities
  • Tuition assistance
  • Bonus Eligibility