Boutique Manager

1 month ago

New York, United States Ulla Johnson Full time

The Ulla Johnson team is looking for a Boutique Manager to join the Bleecker location. The Ulla Johnson Boutique Manager is responsible for partnering with the Area Manager to achieve sales goals through the development of sales associates while adhering to company policies. They will ensure that all sales associates are engaged, performing, and delivering an exceptional guest experience. The Boutique Manager must also maintain a neat and orderly store that adheres to the visual standards set forth by the corporation. The Boutique Manager must be able to analyze the business needs and communicate with the Area Manager about any product opportunities.


Duties and Responsibilities:


Strategic Leadership:

  • Craft and execute business strategies to drive store traffic and enhance profitability
  • Collaborate closely with corporate teams to align store operations with overall brand strategy, ensuring seamless brand experience across all customer touch points.
  • Lead and mentor the store team, fostering an environment of growth, accountability, and excellence.


Operational Excellence:

  • Oversee all store operations, ensuring compliance with company policies, health and safety regulations, and retail best practices.
  • Manage comprehensive budgets, including payroll, operational expenses, and inventory control, to ensure store profitability.
  • Spearhead the management of inventory, deliveries, transfers, and markdowns, maintaining optimal stock levels and product assortment.


Customer and Community Engagement:

  • Elevate customer service standards to ensure the store delivers an exceptional, brand-aligned shopping experience.
  • Develop and maintain an effective clientele list, driving business through personalized engagement and understanding customer needs.
  • Enhance store visibility and community engagement through strategic marketing initiatives and collaboration with local partners.


Team Development:

  • Lead by example, promoting a culture of excellence, collaboration, and continuous improvement.
  • Implement robust training programs, conduct performance reviews, and develop talent within the store to build a high-performing team.


Skills/Qualifications

  • Candidate must have 7+ years of luxury retail management experience.
  • Full understanding of specialty retail, including business development, visual merchandising, and store operations
  • Elevated level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment. Ability to delegate responsibility to other staff members.
  • Strong verbal and written communication skills with the ability to correspond clearly and professionally with customers and coworkers.
  • A positive, outgoing, high-energy personality with exceptional customer service skills


Annual Salary Range: $90k-$110k


Company:

Born and raised in Manhattan, the daughter of archaeologists, Ulla Johnson honed her signature style between the streets of New York and the far-flung destinations of their family travels. Her eponymous line, founded in 1998 just after her graduation from university, immediately caught the attention of the fashion press. Growing from a handful of directional boutiques and with an early endorsement from Barneys New York, Ulla Johnson’s collection has gained a dedicated following and the support of retailers across the US, Europe, Australia, and Asia. She has never wavered on her steadfast attention to the details of construction that have become her hallmark, basing each of her collections on a foundation of natural fibers, beautiful finishing, and ease of fit and form. Ulla lives in Brooklyn with her husband and three children.


Ulla Johnson is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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