Department Secretary

Job Title: Department SecretaryOverview: Department Secretary, PT Therapy Center PRN/OCC, Variable Hours, Day Shift With more than 30 specialties from Cardiology and Neurosurgery to Orthopedics and Vascular care, Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments and technologies that benefit people with life-threatening aneurysms, severely damaged knee, hip and shoulder joints, sudden heart failure, and non-healing wounds. + 283 licensed beds + 25 ICU beds + 12 intermediate care beds + 38 emergency suites + 2 cath labs + 8 LDRP suites + Over 250 active and courtesy physicians + More than 800 employeesJob Objectives: Performs a full range of secretarial and administrative duties for a specific department or unit. Requires clerical training or experience and some knowledge of the unit's operational procedures. May perform departmental support functions such as entering data into information systems, or other duties similar in nature.Receives incoming telephone calls promptly and courteouslyActs as receptionist, answers telephones, route callers, takes messages and provide routine information to callersType correspondence, reports, memoranda and special projects as requestedCarries out the clerical duties necessary for the efficient functioning of the assigned departmentServes as inter-departmental communication resourceMaintains and orders office suppliesResponsible for scheduling and preparation of department meetings and minutes as neededMaintains department filing systemsCompletes data entry for department computer files as neededPerforms other related duties as assignedMay collect payments and/or deposits, balances cash collected and correctly completes receiptsDepartment Secretary working in fast pace/high volume outpatient Pediatric/Adult Rehabilitation clinic.Responsibilities:Separates samples and delivers to appropriate laboratory for testingSorts and distributes outpatient reportsMaintains a daily log of patient appointmentsObtains complete insurance information upon scheduling and relays information on a weekly basis to pre-certification individualsCorrelates patient and physician information within patient filesServes as first point of contact for physicians or their office staff relative to questions or problemsSchedules appointments for patient assessment, test and follow-upObtains referrals and records from physicians' officesEnters patient charges and reconciles with computer printoutPrepares records for insurance certification and verifies reimbursement with insurance carriersAssist Departments with product research, preparation of purchase requisitions and end user computer training for applicable purchasing programsCompletes data entry for new items, supply requisitions, purchase orders, and patient chargesMaintains purchase requisitions templatesRegisters vendors and verifies appointments with departmentsCompletes data entry for department computer filesNotifies appropriate departments when scheduling proceduresAssembles patient charts in appropriate sequence; places charts in discharge order and delivers to Medical Records on a timely basisPost lab work to chart in a timely manner upon approval of nurseCorrectly orders laboratory tests and diagnostic procedures via the computerMakes follow-up appointments and/or consultations with physician's offices according to hospital policyQualifications:Minimum Education: A high school diploma is required.Must be familiar with medical terminology; be able to read with comprehension; write legibly; and perform simple arithmetic calculations.Must have expertise in general office skills: filing, telephone etiquette, and the proper use of grammar, spelling and punctuation.Must have the ability to perform repetitive clerical tasks on a continuous basis and to concentrate on and pay attention to detail.Computer experience is required.Must be able to type a minimum of 45 net words per minute.Must successfully complete department-specific software programs during probation period.For staff involved in the care of age-specific groups, knowledge of the bio-psychosocial needs of adult, geriatric and pediatric patients is essential.Special knowledge is required in growth and development needs of pediatric/geriatric patients where applicable.Minimum Experience: Previous office or related medical experience preferred.Employee will receive appropriate on-the-job training in departmental procedures.Knowledge of software including: Fast Pass, WebPT, Star Clin are beneficial.Licensure Requirement: None is required.Apply/Share Job Title: Department SecretaryID: 4389854Facility: Methodist Medical Center of Oak RidgeDepartment Name: Therapy Center PT 1