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Fraud & Financial Crime Analyst

1 month ago

Miami, United States Glow Services Corp Full time

Organisational Relationship Reporting into Fraud Operations Director

Location: Miami and remote working


General Summary Working closely with the Credit Risk Director, a fantastic opportunity has arisen for a talented candidate looking to extend their career in Financial Crime and Fraud investigations. The purpose of the role will be:


  • To support the Credit Risk Director in the development and delivery of an appropriate fraud and financial crime monitoring which identifies, measures and mitigates the risks faced by the firm.
  • Investigate alerts generated by the transaction monitoring tool which may be indicative of fraud or financial crime.
  • Utilise fraud software to establish queries to identify patterns and trends within MI.
  • Identify ways to mitigate risks to our customers by analysing data, awareness of sector issues and a comprehensive understanding of the internal systems and controls.


Essential Duties and Responsibilities:

  • Manage the transaction monitoring tool day to day ensuring alerts are worked in line with policy.
  • Documenting investigations and fraud patterns for escalation to the Credit Risk Director where necessary.
  • Producing management information which will be presented to Senior Management including the annual MLRO Report.
  • Assisting in the development and operation of the company’s Enhanced Due diligence processes, PEP and sanctions screening processes as well as third-party financial crime audit programmes.
  • Supporting the broader Compliance Team as required and in particular transaction monitoring.
  • Participate on cross-functional teams to design processes and capabilities that conform to US consumer financial law and guidance.
  • Leverage technology to facilitate monitoring and reporting of fraud, financial crime and compliance risk.


Knowledge, Skills and Abilities

  • Bachelor’s degree or industry-relevant equivalent.
  • Strong analytical skills with an eye for detail when analysing large amounts of data.
  • Commercial experience in Fraud or Financial Crime setting.
  • The ability to work independently when researching or producing written reports.
  • A willingness to embrace a varied workload, befitting of a small team.
  • A strong ability to multi-task, work well under pressure and use own initiative.
  • An ability to meet deadlines, logically tackle problems and set priorities.
  • Advanced Microsoft Excel
  • Comprehensive IT skills
  • Desirable to have worked in advanced analytics and data modelling.
  • Knowledge and experience using i2 Products.
  • Outstanding written and oral communication skills.


**The statements contained in this position description are not necessarily all-inclusive; additional duties may be assigned and requirements may vary from time to time.


Efficient Financing | Innovative Technology | Experiential Simplicity


Glow Financial Services Inc aspires to be an outstanding employer and industry leader, creating an environment where employees deliver what our customers need.

Our core values are the cornerstones of our culture and are embedded throughout our decision making and goal setting, driving our relationships with all our stakeholders.


  • Total peace of mind – we aim to make every telecom customer happy.
  • Excellence – we strive to exceed expectations by being inquisitive, courageous and resourceful and identifying and managing risks along the way.
  • Innovation – we produce a constant stream of innovative telecoms services.
  • Integrity – we do what we say we will.
  • Passion – we love what we do and approach every engagement with energy, enthusiasm and determination.
  • Accountability - our approach is fair, ethical and we will always be accountable.
  • Collaborative – internal and external relationships are based on trust and open communication – where everyone can perform at their best.
  • Revolution – We always think ahead, delivering change to the maximum positive impact and longevity.


Glow seeks to recruit a diverse team. We believe our values are best achieved by bringing together different points of view, with people from different backgrounds and with different life experiences who can constructively challenge each other’s thinking, producing great things along the way. The successful candidate will need to demonstrate their fit into this culture and be motivated to play a leading role in developing the team.