Keyholder, Charlotte

1 week ago

Charlotte, United States Hill House Home Full time

Keyholder, CharlotteHill House is seeking a Keyholder to help lead the retail team at our store in Charlotte, NC and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. This is a full-time position with a retail schedule (including weekends).What You'll Do:Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are metEnsure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continuallyWork cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needsSupport Store Manager and Assistant Store Manager with daily staffing plans, inventory management, and visual displaysWork in a fast-paced environment with fastidious attention to detailWho You Are:Retail management experience or service industry management backgroundPassion for people development and customer experiencesSelf-motivated with exceptional communication and motivational attitudeHigh degree of flexibility and initiativeEmbraces a culture of learning and advocacyHas lived experiences with people from different backgrounds and diverse teamsHill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress . With its design-centric approach, Hill House Home offers impeccable quality, and timeless, feminine styles through quality products designed to enhance and celebrate life. Their specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time honored categories.Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to hello@hillhousehome.com.

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