Airport Customer Service Rep

2 weeks ago


Queens, United States swipejobs Full time

Job description

We have an incredible opportunity for a dynamic, inspirational team members to join our New York team as a Customer Service Agent. Please submit your resume highlighting your relevant experience. START ASAP

Responsibilities

  • Communicate with customers via phone, email and chat
  • Responsible for assisting Airport/Airline customers with inquiries and other troubleshooting inquiries.
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs


Qualifications


  • 6 months of Customer Service experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Have a basic understanding of Customer Service responsibilities.
  • Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track solutions
  • Good communication skills and friendly attitude


Work Schedule:

  • 1st Shift: 6:00AM to 2:30PM
  • 2nd Shift: 3:00PM-11:30PM
  • 3rd Shift: 11:00PM-7:30AM


Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 – 50 per week


Benefits:


  • Dental insurance
  • Health insurance
  • Vision insurance


Schedule:


  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekends as needed


Ability to Relocate:


  • Jamaica, NY: Relocate before starting work (Required)


Work Location: In person



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