Technical Services Audiologist

3 weeks ago

Plymouth, United States Sonova USA, Inc. Full time

Perform all functions of Audiology and Technical Services, including but not limited to: provide Audiological and technical support via telephone to Hearing Healthcare Professionals with regard to software, hardware, product and fit related issues; conduct regional, in-office and online customer training activities; interface with various inter-company departments to provide training and support for product lines. Responsibilities: Take incoming calls to the Professional Services Call Center (70%). Assist with product/feature/software training for interdepartmental personnel (20%). Conduct local, in-office, and online customer training activities (10%). Special projects as assigned (5%) Effective verbal and written English communication and presentation skills; excellent interpersonal skills with a strong team and customer orientation. Must be good at building and maintaining relationships. Excellent telephone etiquette with a mature, professional demeanor. Close and cooperative working relationships with all individuals both inside and outside the organization, including customers and coworkers Acute detail orientation with a willingness and commitment to follow up. Strong time management, organizational, and prioritization skills, with an ability to work in a fast-paced, multi-tasking environment. Strong analytical and proactive problem solving skills Education: Master's or Doctorate in Audiology and the possession of (or eligible to obtain) an Audiology License A temporary Audiology License is initially permitted for a maximum of 12 months Previous clinical and industry experience required Significant PC experience in a MS Windows environment, as well as experience with digital technology, fitting software, and NOAH

  • Technical Service Representative

    2 weeks ago

    Plymouth, Minnesota, United States CFMOTO USA Full time

    TheTechnical Support Representativeis accountable for providing technical support to CFMOTO dealers and customers through vehicle troubleshooting and diagnostic support, technical problem resolution, and product training.Essential Duties & ResponsibilitiesRespond to and resolve dealer technical or quality inquiries, by phone or electronically, by performing...

  • Director of Technical Services

    4 weeks ago

    Plymouth, United States TRUMPF Full time

    As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire...

  • IT Enterprise Service Technician

    1 week ago

    Plymouth, MN, United States C4 Technical Services Full time

    IT Enterprise Service Technician (Hardware)Goals & Objectives: To maintain and improve information technology (IT) services for enterprise offices. Job Functions: 1. Function 1 - Participate in remote IT Enterprise Services meetings Attend and actively participate in virtual meetings with end users and members of IT team 2. Function 2 - Configure,...

  • IT Enterprise Service Technician

    2 weeks ago

    Plymouth, MN, United States C4 Technical Services Full time

    IT Enterprise Service Technician (Hardware)Goals & Objectives: To maintain and improve information technology (IT) services for enterprise offices. Job Functions: 1. Function 1 - Participate in remote IT Enterprise Services meetings Attend and actively participate in virtual meetings with end users and members of IT team 2. Function 2 - Configure,...

  • IT Enterprise Service Technician

    6 days ago

    Plymouth, MN, United States C4 Technical Services Full time

    IT Enterprise Service Technician (Hardware)Goals & Objectives: To maintain and improve information technology (IT) services for enterprise offices. Job Functions: 1. Function 1 - Participate in remote IT Enterprise Services meetings Attend and actively participate in virtual meetings with end users and members of IT team 2. Function 2 - Configure,...

  • Desktop Support Technician

    2 weeks ago

    Plymouth, MN, United States C4 Technical Services Full time

    Customer Support Technician We are seeking a motivated and customer-focused individual to join our team. This role combines exceptional customer service skills with a strong ability to drive transition and close out acquired companies. You will be the first point of contact for our customers, addressing inquiries, resolving issues, and promoting products or...

  • Desktop Support Technician

    2 weeks ago

    Plymouth, MN, United States C4 Technical Services Full time

    Customer Support Technician We are seeking a motivated and customer-focused individual to join our team. This role combines exceptional customer service skills with a strong ability to drive transition and close out acquired companies. You will be the first point of contact for our customers, addressing inquiries, resolving issues, and promoting products or...

  • WEG ROLE

    2 weeks ago

    Plymouth, MN, United States C4 Technical Services Full time

    Salesforce Support Administrator - Level 3 Location: Remote Responsibilities: Acts as a Relationship Manager to the Wealth Management business users of the Salesforce tool. Provides level 3 end user support and performs daily administration for the Wealth Management Salesforce database. Articulate verbal communication skills are required. Key point of...

  • WEG ROLE

    1 week ago

    Plymouth, MN, United States C4 Technical Services Full time

    Salesforce Support Administrator - Level 3 Location: Remote Responsibilities: Acts as a Relationship Manager to the Wealth Management business users of the Salesforce tool. Provides level 3 end user support and performs daily administration for the Wealth Management Salesforce database. Articulate verbal communication skills are required. Key point of...

  • WEG ROLE

    6 days ago

    Plymouth, MN, United States C4 Technical Services Full time

    Salesforce Support Administrator - Level 3 Location: Remote Responsibilities: Acts as a Relationship Manager to the Wealth Management business users of the Salesforce tool. Provides level 3 end user support and performs daily administration for the Wealth Management Salesforce database. Articulate verbal communication skills are required. Key point of...