Client Executive

2 weeks ago

Atlanta, United States Elavon Full time

Client Account Manager/ExecutiveThe Client Account Manager/Executive is the strategic face of Payment Services to the client, representing multiple business channels. They are responsible for the overall management of a book of accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals. Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance. Is the escalation point for both internal and external client issues.

Must be located in Knoxville TN, Atlanta Georgia or Denver Colorado. Will be in office 3 days out of week. Basic Qualifications: Bachelor's degree in Business or Finance, or equivalent work experience. Typically eight to 10 years of client management experience in the payments industry.

Preferred Skills/Experience: Strong contract negotiation, account management and project management skills. Working knowledge of ROI and P&L calculations. Strong problem-solving and negotiation skills. Ability to manage multiple tasks/projects and deadlines simultaneously.

Ability to identify and resolve exceptions and to interpret data. Proven customer service/relations skills. Proficient computer navigation skills using a variety of software packages including Microsoft Office applications. Strong presentation, interpersonal, verbal and written communication skills.

Travel is typically required 40%-50% of work time. Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.

S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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