Senior Catering Sales Executive
1 month ago
Job Number 24105768
Job Category Sales & Marketing
Location The Westin Phoenix Downtown, 333 North Central Avenue, Phoenix, Arizona, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Handles more complex social and local corporate catering opportunities that are above sales office parameters (e.g.,, 150 covers). Provides day to day supervision to catering sales associates that are on-property. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
Education and Experience
Required:
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:
• 2 years of catering sales experience.
CORE WORK ACTIVITIES
Managing Sales Activities
• Manages the sales efforts for the property including local corporate and social catering.
• Responds to incoming catering opportunities for the property.
• Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.
• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
• Designs, develops and sells creative catered events.
• Maximizes revenue by up-selling packages and creative food and beverage.
• Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
• Develops menus that drive sales.
• Assists with selling, implementation and follow-through of catering promotions.
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Handles more complex social and local corporate catering opportunities that are above sales office parameters (e.g., 150 covers).
• Provides day to day supervision to catering sales associates that are on-property.
• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales,Enterprise Sales Team (EST)) to establish coordinated sales efforts that are complementary and not duplicative.
• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Develops a close working relationship with operations to execute strategies at the property level.
The hourly pay range for this position is $32.21 to $40.87. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
We have other current jobs related to this field that you can find below
-
Catering Sales Manager
2 months ago
Phoenix, Arizona, United States Arizona Grand Resort & Spa Full timeSummary:Will meet or exceed revenue goals by actively seeking new clients while retaining repeat clients, providing a high degree of customer service and effectively communicating with those as needed at the Arizona Grand Resort & Spa, The Scott Resort & Spa, and High Country Motor Lodge.Essential Functions:Meet or exceed your revenue for each Quarter, Year...
-
Sales Specialist
4 weeks ago
Phoenix, United States Discovery Senior Living Full timeJob DescriptionJob DescriptionAbout Discovery Senior LivingDiscovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000...
-
Sales Specialist
1 month ago
Phoenix, United States Discovery Senior Living Full timeJob DescriptionJob DescriptionAbout Discovery Senior LivingDiscovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000...
-
Senior Sales Executive
2 months ago
Phoenix, United States TransPerfect Full timeTransPerfect Connect is hiring a Senior Sales Executive to focus on all phases of growth for our BPO service lines.The individual will be responsible for building and maintaining client relationships while identifying, pursuing and closing business. The individual should have experience in consultative sales of BPO solutions with an emphasis on BPO or OPI...
-
Senior Sales Executive
2 months ago
Phoenix, United States TransPerfect Full timeTransPerfect Connect is hiring a Senior Sales Executive to focus on all phases of growth for our BPO service lines.The individual will be responsible for building and maintaining client relationships while identifying, pursuing and closing business. The individual should have experience in consultative sales of BPO solutions with an emphasis on BPO or OPI...
-
Sales Executive
2 months ago
Phoenix, United States Slalom Full timeSales Executive - Phoenix MarketWho You'll Work With Slalom Phoenix is currently seeking a talented Sales Executive or Sr. Sales Executive to drive results by producing a well-managed, profitable, and growing book of technology delivery opportunities. If you enjoy working with a growing brand and delivering positive outcome-based work for clients, this may...
-
Sales Executive
1 month ago
Phoenix, United States Total Quality Logistics Full timeAbout the role: As a Sales Executive for TQL's Warehousing Division, you will be responsible for driving revenue by identifying business opportunities, building relationships with customers, and selling our warehousing logistics services. We are looking for someone with direct business-to-business sales experience to build upon existing and new customer...
-
Senior Manager
2 weeks ago
Phoenix, United States WESCO Full timeAs a Senior Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within multiple locations or a largescale location with sales revenue above $50M or significant complexities. You will design and recommend sales and marketing programs and set short and long-term sales strategies. You will manage...
-
Sales Executive FTB
4 months ago
Phoenix, United States Marriott Vacations Worldwide Full time**JOB SUMMARY** Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual...
-
Sales Executive
3 months ago
Phoenix, United States Vixxo Full timeJOB TITLE: IFM/Projects Sales Executive - Phoenix, AZ Position Summary The primary role of the Sales Executive is to drive net new business throughout the US, penetrating Vixxo’s target vertical markets (Convenience / Grocery / Restaurants / Retail). The Sales Executive is responsible for leading a vertical market(s), identifying prospective clients,...
-
Sales Executive
2 weeks ago
Phoenix, United States TQL Full timeJOB DESCRIPTION About the role: As a Less-than-Truckload (LTL) National Sales Executive for TQL, you will be responsible for identifying high-volume LTL opportunities, building relationships with customers, and closing large accounts. This is an opportunity to get in on the ground floor with one of TQL’s newest departments and capitalize on a nearly...
-
Sales Account Executive
2 months ago
Phoenix, United States Interior Logic Group, Inc. Full timeLooking to build your career and design your future? You have come to the right place. * This position requires local travel in the designated market. Descriptive Summary The Sales Account Executive (AE) will focus on developing, nurturing, and expanding a single-family builder account base to develop a robust sales pipeline and achieve budgeted sales...
-
Senior Manager
2 weeks ago
Phoenix, United States WESCO International Full timeJob Description As a Senior Manager - Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within multiple locations or a largescale location with sales revenue above $50M or significant complexities. You will design and recommend sales and marketing programs and set short and long-term sales strategies....
-
Catering Supervisor
3 months ago
Phoenix, United States AERA Hospitality Inc Full timeJob DescriptionJob DescriptionAERA Hospitality, Inc. is committed to recruiting individuals who express their talent and passion for service in the food and beverage industry. Our ultimate goal is to welcome you into the family and provide opportunities for learning and career advancement.The Catering Supervisor will organize, set up and deliver requested...
-
Catering Account Manager
2 months ago
Phoenix, United States Conceptually Social Full timeDescription: As Corporate Account Manager, you will be responsible for working with corporate catering clients to understand service needs, determine pricing, organize logistical details and communicate those details to the Service Manager. You will work with the culinary team and clients to have menus approved. Specifically, the Corporate Account Manager is...
-
Catering Account Manager
2 weeks ago
Phoenix, United States Conceptually Social Full timeDescription: As Corporate Account Manager, you will be responsible for working with corporate catering clients to understand service needs, determine pricing, organize logistical details and communicate those details to the Service Manager. You will work with the culinary team and clients to have menus approved. Specifically, the Corporate Account Manager is...
-
Sales Engineer, Manufacturing
2 weeks ago
Phoenix, United States Keller Executive Search Full timeJob DescriptionJob DescriptionOur client designs, manufactures and installs automated conveyor systems for distribution centers, retail stores and industrial laundries. Their conveyor systems are often tailor-made. Their sales are mainly centered in the USA and Canada, but they also have customers all around the world.They are seeking a highly motivated and...
-
Sales Executive Shredding
2 months ago
Phoenix, United States Stericycle Full timeSelect how often (in days) to receive an alert: About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical...
-
Sales Executive Shredding
2 months ago
Phoenix, United States Stericycle Full timeAbout Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of...
-
Brand Executive
2 weeks ago
Phoenix, United States Revmo AI Full timeOverview:We're seeking a highly experienced and dynamic Brand Executive to join our Sales & Marketing team. This role is perfect for a seasoned sales executive with a proven track record of closing complex deals in the sales and marketing vertical and who possesses deep relationships within the space. The ideal candidate will also have a strong background in...
