Customer Service Representative

1 day ago


Loveland, United States Destination Pet Full time
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us

We are looking to add a Customer Service Representative to our team at Pet Nation Lodge

CORE RESPONSIBILITES (include but are not limited to):
  • Supports Mission, Vision and Values of Destination Pet.
  • Sells the services and products of the facility to prospective customers.
  • Tours prospective clients and visitors through the facility.
  • Answers the telephone, receives and provides appropriate information according to established procedures.
  • Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records.
  • Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance.
  • Explains company and facility policies to customers in a positive manner.
  • Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed.
  • Escorts pet guests to/from their enclosure and provides water as needed.
  • Operates the Point-of-Sale system.
  • Responsible for maintaining the appearance and cleanliness of the lobby and other public areas.
  • Completes all required training and attends training sessions as needed/assigned.
  • Treats customers, guests, visitors and co-workers in a professional, courteous manner.
  • Assists other associates as needed.

REQUIREMENTS:

Expertise & Experience:
  • High School Graduate or Equivalent.
  • Minimum of 1-year experience in a customer service role or retail sales experience.
  • Must have ability to resolve problems quickly and professionally.
  • Must have strong communication and interpersonal skills.
  • Customer Service experience a plus.
  • Must have excellent telephone skills.
  • Must be able to utilize a multi-line phone system and work on a computer system.
  • Displays a professional manner at all times.

Physical:
  • Must be able to work evenings, weekends and holidays.
  • Must frequently lift 40 pounds.
  • Must be able to stand, walk and climb stairs frequently.
  • Must be able to handle dogs on leashes.
  • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

REPORTS TO: General Manager

PERKS: PT Health insurance, PT mental Health, PT telehealth.

PAY: $12.00 - $14.00/hour DOE.

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.

At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
Learn More

  • Loveland, United States Mr Appliance Full time

    Job Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances....


  • Loveland, Colorado, United States KFC Colorado Full time

    We are seeking a motivated and enthusiastic Customer Service Representative to join our KFC Colorado team in Loveland. As a key member of our restaurant, you will be the face of our brand, interacting with customers and providing exceptional service.Job SummaryThis role is perfect for individuals who enjoy working in a fast-paced environment and thrive on...


  • Loveland, Ohio, United States Public Storage Full time

    We are seeking a skilled and customer-focused Customer Service Representative to join our team. As a key member of our public storage operations, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of service.Job OverviewThis is a unique opportunity to work in a fast-paced environment, where no two days...


  • Loveland, United States U-Haul Full time

    Compensation Range: $12.32 to $20.00 Hourly Location: 5440 & 5550 Byrd Dr, Loveland, Colorado 80538 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...


  • Loveland, United States Enthusiast Auto Holdings Full time

    RCI Off Road, headquartered in Loveland, Colorado, is a premier manufacturer of aftermarket truck and SUV accessories. We are deeply committed to our craft and take immense pride in engineering and manufacturing innovative solutions that exceed customer expectations. Every product we create is meticulously designed and rigorously tested to ensure its...


  • Loveland, United States U-Haul Full time

    Compensation Range: $12.32 to $20.00 Hourly Location: 5440 & 5550 Byrd Dr, Loveland, Colorado 80538 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...


  • Loveland, United States Wire Experts Group Inc. Full time

    Customer Service RepresentativeDescription:The Customer Service Representative (CSR) interacts with customers via email, Teams, and telephone to provide information in response to inquiries about products and availability. The CSR will play a proactive role in building and engaging the company's customer base. Essential Job Functions: Receives customers'...


  • Loveland, United States Wire Experts Group Inc. Full time

    Customer Service Representative Description: The Customer Service Representative (CSR) interacts with customers via email, Teams, and telephone to provide information in response to inquiries about products and availability. The CSR will play a proactive role in building and engaging the company's customer base. Essential Job Functions: Receives...


  • Loveland, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...


  • Loveland, Colorado, United States GovernmentJobs Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the Winona Pool. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their experience is enjoyable and memorable.About the JobThis is a temporary position with variable hours, including evenings,...


  • Loveland, Colorado, United States Eagle Rock Distributing Company Full time

    About UsEagle Rock Distributing Company is a leading beverage distributor with a rich history dating back to the Prohibition Era. We pride ourselves on our unwavering commitment to our employees and loyal customers.With over 500 employees in Colorado, operating out of 8 locations, we continue to welcome new positions to support our growth in the state.Our...


  • Loveland, Ohio, United States Bryan Equipment Sales, Inc. Full time

    Job DescriptionBryan Equipment Sales, Inc. is seeking a Support Service Representative to deliver excellent customer support via telephone and email. Responsibilities include resolving product-related issues, answering technical questions, and completing administrative tasks. The ideal candidate will have exceptional phone and interpersonal skills, strong...


  • Loveland, Colorado, United States Planet Fitness Inc. Full time

    OverviewAt Planet Fitness Inc., we strive to provide a high-quality fitness experience in a welcoming, judgement-free environment. As a Member Services Representative, you will play a crucial role in delivering exceptional customer service and ensuring an outstanding experience for our members, prospective members, and guests.CompensationThe estimated salary...


  • Loveland, Colorado, United States Soma Intimates Full time

    About Our CompanySoma Intimates is a leading retailer of intimate apparel, dedicated to providing exceptional customer service and promoting a positive shopping experience. Compensation PackageThe estimated annual salary for this position is $45,000 - $60,000, depending on experience. Job ResponsibilitiesSupport the sales team in achieving sales goals and...


  • Loveland, Colorado, United States Soma Intimates Full time

    About UsSoma Intimates is a leading retailer of intimate apparel. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.Salary Range: $50,000 - $65,000 per yearJob Summary:We are seeking a Customer Experience Representative to join our team. As a key member of our sales team, you will be...


  • Loveland, Colorado, United States Eagle Rock Distributing Company Full time

    About UsEagle Rock Distributing Company is a family-run business with a rich history dating back to the Prohibition Era. We specialize in distributing premium and craft beers, cider, import beers, wines, spirits, as well as non-alcoholic beverages and local products across Georgia and Colorado.We're proud of our commitment to innovation, employee growth, and...


  • Loveland, Ohio, United States Destination Pet LLC Full time

    Job SummaryAt Destination Pet LLC, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring the comfort and well-being of our pet guests, and maintaining a clean and welcoming environment for our clients.Key...


  • Loveland, Ohio, United States Fred Loya Insurance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Auto Insurance Sales Representative to join our team. As a key member of our in-office sales team, you will be responsible for selling new auto insurance policies, renewing policies, and servicing existing policies.Key ResponsibilitiesSell new auto insurance policies and renew existing...


  • Loveland, United States Nikki Shah - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...


  • Loveland, United States Planet Fitness Full time

    Who We Are:At Planet Fitness our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming judgement free environment. We are proud to be a franchisor and operator of one of the largest and fastest-growing fitness centers worldwide with over 2,000 locations! Who You Are:All of our Team Members at Planet...