Restaurant Shift Leader

1 week ago

Hollywood, United States Zaxby's Full time
Restaurant Shift Leader (Full-Time) at Zaxby's summary:

As a Restaurant Shift Leader at Zaxby's, you will oversee the daily operations of the restaurant, ensuring excellent service and product quality. Your role includes coaching and mentoring team members, maintaining compliance with company policies, and fostering a positive work culture. With opportunities for advancement and a variety of employee benefits, this position is ideal for individuals demonstrating leadership and organizational skills.

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work a minimum of 5 days and 32 to 40 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

Restaurant Management, Shift Leader, Customer Service, Team Leadership, Food Safety, Operational Standards, Employee Training, Guest Experience, Staff Supervision, Flexible Schedule

RequiredPreferredJob Industries
  • Other

  • Restaurant Shift Leader

    4 weeks ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    4 weeks ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    2 weeks ago

    Hollywood, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee the daily operations of the restaurant, ensuring excellent service and product quality. Your role includes coaching and mentoring team members, maintaining compliance with company policies, and fostering a positive work culture. With...

  • Restaurant Shift Leader

    4 weeks ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    4 weeks ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Director

    3 weeks ago

    Hollywood, Florida, United States Zaxby's Full time

    Zaxby's is a dynamic and expanding company that offers exceptional opportunities for career growth and development.We are seeking an experienced Restaurant Shift Leader to join our team, overseeing the daily operations of our restaurants and ensuring an exceptional guest experience.As a Restaurant Shift Leader at Zaxby's, you will be responsible for...

  • Executive Kitchen Leader

    2 days ago

    Hollywood, Florida, United States EVEREST RESTAURANT Full time

    About the RoleThe Executive Chef will be responsible for overseeing all culinary aspects of our restaurant, including menu development, inventory management, and staff training. The ideal candidate will have experience working as a sous chef or chef and possess strong leadership skills.We estimate the salary for this position to be around $70,000 - $90,000...

  • Restaurant Shift Manager

    2 weeks ago

    Hollywood, Florida, United States JACKMONT HOSPITALITY INC Full time

    Job Title: Restaurant Shift ManagerAbout the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at JACKMONT HOSPITALITY INC in Hollywood, FL. The successful candidate will be responsible for supervising shifts, ensuring exceptional guest experiences, and maintaining high standards of quality and safety.Key...

  • Restaurant Shift Manager

    2 weeks ago

    Hollywood, Florida, United States Papa John's - Warm Full time

    Papa John's - Warm is seeking a motivated Restaurant Shift Manager to oversee daily operations and ensure customer satisfaction.Job OverviewThe ideal candidate will have previous shift lead experience, be at least 18 years old, and possess a high school diploma or equivalent. Serv-Safe/Local or State Food Service Certification and relevant skills like...

  • Restaurant Crew Member

    3 months ago

    Hollywood, United States MOD Pizza Full time

    MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility. Compensation:...

  • Restaurant Assistant Manager

    4 weeks ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    4 weeks ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Luxury Hospitality Leader

    3 weeks ago

    Hollywood, California, United States San Vicente Clubs Full time

    About San Vicente Clubs:San Vicente Bungalows is a prestigious private members-only club offering an unparalleled luxury experience in West Hollywood, California. With a strong presence in the exclusive membership culture, our establishments provide an oasis of tranquility and personalized service to our esteemed members.Job Summary:We are seeking a skilled...

  • Restaurant Assistant Manager

    4 weeks ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    4 weeks ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    6 days ago

    Hollywood, United States Zaxby's Full time

    Restaurant Assistant Manager - Team Lead at Zaxby's summary: As an Assistant Manager at Zaxby's, you'll oversee daily restaurant operations while ensuring exceptional guest experiences and compliance with company standards. Your role includes training and coaching team members, creating effective work schedules, and maintaining a positive work culture....

  • Restaurant Operations Manager

    1 week ago

    Hollywood, South Carolina, United States Zaxby's Full time

    Zaxby's is seeking a motivated and results-driven Restaurant Operations Manager to join our team. As a key member of our management team, you will oversee the daily operations of one of our locations, ensuring high-performance levels while maintaining food quality and guest satisfaction.The ideal candidate will have strong leadership qualities, excellent...

  • Restaurant Cashier

    2 months ago

    Hollywood, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Cashiers are the first point of contact for our guests and are directly responsible for delivering a...

  • Shift Supervisor at Starbucks

    2 days ago

    Hollywood, Florida, United States Starbucks Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Supervisor to join our team at Starbucks. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our stores during scheduled shifts.Your primary responsibilities will include deploying partners, delegating tasks, and maintaining a high level of customer...

  • Restaurant Manager

    4 weeks ago

    Hollywood, United States World Famous Inc. Full time

    Job DescriptionJob DescriptionJOIN OUR TEAMWe're hiring in 3265 Hollywood Blvd, Hollywood, FL 33021 Hollywood 19401 NW 27th Ave, Miami Gardens, FL 33056 Miami Gardens 1. (Restaurant Manager Job Description)Are you a passionate leader with an unwavering commitment to customer service? We are looking for a responsible and respectful Restaurant Manager to...