Entry Level
1 month ago
Location: Marysville, OH 43040
Duration: 4 months
Shift- Monday - Friday. (6:00am to 2:30pm (EST))
Responsibilities:
- Run report for delivery schedule
- Efficient and accurate delivery/pickup of documents
- Update inventory status
- Communicate any issues with deliveries (delivery location changes)
- Support physical inventory activities (File bridge end user support)
- Perform complex database queries to track records and meet internal customer needs
- Support preparation of documents to send for imaging
- Support daily quality checks for imaging
- Support disposal process of records eligible for destruction
- Provide feedback if work instructions / procedures need to be updated
- Assist with document retention schedules
- Periodic review of OH Records Reps
- Ensures Departments are following the Company Policy on Document Retention.
- Monitor and coordinate delivery and pick-up of records with current vendors
- Must be able to manage their own project load, multitask & prioritize accordingly
- Must be able to communicate with clients to meet their needs
- Perform additional duties as assigned by supervisor
- Maintain Confidentiality of Client documents
Qualifications:
- High school diploma or comparable work experience
- 3+ years in a professional office environment
- Analytical skills and ability to use O365 for data analysis and research
- Ability to meet deadlines and understand time issues
- Ability to prioritize and work with co-workers, supervisors and customers
- Ability to resolve customer issues and take responsibility for work performed
- Knowledge of records software systems, scanners, filing, storage & disposal procedures
- Expert proficiency in computer skills esp. when using records tracking system or quick retrieval, filing & storage of files
- Excellent customer service skills, professional attitude and appearance a must
- Good communication skills (written, read and verbal)
- Problem solving skills to recognize and solve daily, non-routine problems and continually improve processes
- Organization skills to maintain a smooth flow of work and be able to respond promptly to customers
- Valid Driver‘s License
- Clean driving record without serious infractions
Physical Demands:
- Physical activity required including bending, reaching, lifting, and prolonged periods standing
- May lift and/or move up to 50 pounds
- Making daily package deliveries
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