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Trade Floor Support

3 months ago

New York, United States Investment Bank Full time

Work schedule: Onsite (5 days a week onsite)

Job Description:

  • Support Equities Front Office Traders, Middle Office Users and Compliance on the trading floor
  • Monitor trading system and FIX network connectivity
  • Troubleshoot real-time trading issues and investigate compliance inquiries
  • OMS and/or EMS knowledge and understanding
  • Communicate major incidents to stakeholders
  • Communicate and escalate issues to vendors
  • Gather requirement from traders and document for tracking and prioritization
  • Provide business specification to vendor and development teams to build the enhancement
  • Share business workflow with support & QA team to strengthen regression test suite
  • Maintain knowledge base, support scripts, documentation and procedures

Qualifications:

  • 5+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)
  • Strong knowledge in high touch trading workflow, FIX protocol, OMS, IOI, market data and CTM
  • Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)
  • Familiar with Linux, SQL, JIRA & Excel
  • Familiar with Tidal, Control-M, Autosys or equivalent
  • Effective interpersonal skills and relationship-building skills
  • Strong written and verbal communication skills
  • Strong analytical and problem-solving abilities with keen attention to detail
  • Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment
  • Experience with scripting and automation is a plus

Skills

Required:

  • BUSINESS WORKFLOW
  • QA
  • TRADING FLOOR
  • EQUITIES
  • TRADING

Additional :

  • WORKFLOW
  • OFFICE SUPPORT
  • SCRIPTING
  • REAL-TIME
  • EXCEL
  • LINUX
  • PROBLEM-SOLVING
  • NETWORK CONNECTIVITY
  • DOCUMENTATION
  • EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS
  • JIRA
  • SQL
  • MONITOR TRADING

Education: Computer Science degree or 5+ years of experience with Front Office support.