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Product Owner

3 months ago

Tampa, United States Integrity Express Logistics Full time

IEL is looking for a Product Owner who is passionate about developing and enhancing customer-centric, transportation software products and solutions within small, empowered, Agile teams for the 3PL industry. Someone with 3PL or freight brokerage experience who enjoys working in a highly collaborative environment, that values learning, and is willing to move out of their comfort zone. IEL seeks someone with logistics experience, skilled at creating high performance teams and has a proven track record of effective inter departmental project management. To be successful in this role, the Product Owner must be willing to drive change; as well as, welcome change as IEL continues its journey to become a more Agile organization.


Position Description (Essential Duties & Responsibilities):


  • Meet with customers, users, and other key stakeholders; as well as, perform competitive market analysis, to inform decision making on product direction.
  • Work closely with senior leadership to align product vision to corporate strategy.
  • Understand IEL’s business processes to make informed strategic decisions regarding software development priorities based on customer needs, organizational efficiency, risk management and revenue generation.
  • Create the product vision and disseminate it to a diverse group of stakeholders.
  • Translate the product vision into consumable chunks of work for the Scrum teams.
  • Write Product Backlog Items (PBI’s) as user stories, or in another format, that capture the high level need and provide just enough detail, without going too deep into the weeds.
  • Own the Product Backlog and prioritize the backlog items in a way that maximizes value and aligns the work to the product vision.
  • Partner with the Scrum teams in setting a high bar for quality by advocating for quality at all levels, including at the unit, component, story, and feature levels.
  • Collaborate daily with the Scrum teams and at Scrum team events, responding to their needs and in collaboration with the Scrum Master, removing roadblocks as quickly as possible.
  • Accept completed stories on behalf of the users and customers.
  • Ensure the product delights, by acting as an advocate for the customer, Scrum team, and other key stakeholders.
  • Recognize the need to strike a balance between functionality that is customer facing and functionality that services the needs of the organization, such as reducing technical debt and satisfying compliance mandates.
  • Negotiate with all stakeholders in good faith and strive for the best possible outcomes.
  • Maintain an open, transparent, and continuous line of communication with product stakeholders.
  • Have the mindset of an entrepreneur. Approach problems with a beginner’s mind, think in aspirational terms, and with a sense of curiosity. Not afraid to ask “why?”, when challenged with conventional wisdom.
  • Keep pace with emerging technology as it relates to the product and the product’s competition.
  • Devise and be accountable for product key performance indicators (KPI`s).


Knowledge/Skills/Experience:


Basic (Required)

  • Demonstrated experience creating and maintaining a product vision.
  • Demonstrated experience creating and maintaining product roadmaps.
  • Industry recognized certification in Product Ownership and/or Product Management
  • Experience with Atlassian Jira and Bitbucket
  • Experience working with multiple Agile methods (Scrum, Lean Startup, XP) and cross-functional teams


Preferred

  • 2 or more years demonstrated experience as a Product Owner or Product Manager for one or more Agile software development teams, having at least some of the responsibilities listed.
  • A proven history of building software products that customers love.
  • Demonstrated experience writing user stories and familiarity with the concepts of writing good user stories.
  • An engaging, collaborative personal style that can adapt quickly to change
  • An ability to break down complex ideas into consumable information for a variety of audiences.
  • A proven track record of inspiring others through confidence, integrity, and accountability
  • Demonstrated ability to devise meaningful metrics, perform analysis, and explain how the results support organizational goals and desired outcomes.
  • A proven reputation for learning and ongoing professional development
  • Experience in the third-party logistics (3PL) industry
  • Bachelor's or Master's degree in technical or business discipline or equivalent experience