On-Site Production and Inventory Planner

4 weeks ago

East St Louis, United States Stellar Manufacturing Full time

SUMMARY: Act as the customer’s representative to ensure that their demands are met with a focus on optimizing the customer experience, with high attention to detail on planning.

DUTIES AND RESPONSIBILITIES:

· Production Planning:

  • Act as the customer’s representative to ensure that their demands are met with a focus on optimizing the customer experience.
  • Serve as the lead point of contact for all customer account related matters.
  • Communicate with clients to ensure that all their needs are understood and addressed in a timely fashion.
  • Plan production based on customer forecasts.
  • Track production vs. customer demand.
  • Manage customer inventory vs. production demands
  • Maintain customer production forecast and update regularly
  • Serve as the liaison between the Production Planning and Manufacturing departments
  • Work with Quality Assurance to optimize production quality and address any related issues
  • Collaborate with various internal departments to ensure that they fulfill customer requests in a timely manner
  • Collect and analyze data related to customer production
  • Collaborate with sales team to identify and grow opportunities within customer accounts
  • Generate progress reports to give to clients and management within the organization.
  • Identify new business opportunities with existing customers and communicate these to the sales team.

  • Inventory Control:
  • Communicate information on receipt and disbursement of materials, finished goods and components.

  • Place necessary orders for components that have been identified as depleted items or items that have reached reorder points.
  • Report discrepancies between physical counts and the inventory records and report reasons for discrepancies.
  • Analyze inventory discrepancies and findings and report to supervisor.
  • Participate in planning and completion of physical inventories as necessary.
  • Generate reports and data analysis for upper management.

  • Process Management, Standardization and support of the Quality Management System:
  • Plan, develop, implement, and report on clear and standardized processes and procedures for all aspects of product and process including but not limited to standard operating procedures and functional process control.
  • Serve as the lead to document customer complaints and NCAP’s. Provide feedback to customers on actions taken to resolve quality non-conformances. Periodically solicit feedback on Stellar performance.
  • Requires close collaboration with management, manufacturing, engineering, supply chain, and quality assurance.

  • Internal Coordination:
  • Collaborates with other departments to identify critical success factors, develop measurement systems, and implement continuous process improvement methodologies.
  • Assist with the creation of departmental standard operating procedures
  • Perform other related duties as assigned by management.

EDUCATION & EXPERIENCE:

  • B.S. in Business Administration, Supply Chain, Accounting, or related field required
  • Minimum 5+ years of experience in Production Planning and Inventory Control in manufacturing

QUALIFICATIONS:

· Excellent oral and written communication skills

· Excellent proficiency with Microsoft Excel

· Experience implementing systems and processes within an organization

· Direct experience dealing with customers and customer issues

· Familiarity with SAP and similar systems a plus

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

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