Manager of Perishables

Manager Of PerishablesThe Manager of supports the Store Director in overseeing daily operations, ensuring excellent customer service, efficient workflows, and the achievement of sales and operational goals. This role involves leading and developing employees, maintaining high standards of performance, and stepping in for the Store Director when necessary. Responsible for perpetuating the fundamental values of the Hy-Vee culture. This involves honesty, integrity, friendliness, caring for customers and employees, demonstrating sincerity, respect, and high levels of ethics and morals.Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism.Reporting relations include accountability and reporting to regional vice presidents, district store directors, store directors, assistant store directors, or store managers. Positions that report to you include all store employees.Primary duties and responsibilities include assisting the district store director of store director and assistant store director or store manager in supervising and directing all store employees, providing coaching, training, and development opportunities for employees, handling employee relations issues, acting as a role model for excellent customer service and teamwork, maintaining a positive attitude, providing prompt, efficient, and friendly customer service, assisting in managing store operations, coordinating and overseeing daily workflows, ensuring all equipment and store systems are functioning properly, collaborating with the store director to develop and implement strategies for growth and efficiency, coordinating and participating in the recruiting, hiring, orientation, and training of store employees, smiling and greeting customers in a friendly manner, making an effort to learn customers' names and to address them by name whenever possible, assisting customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience, assisting in determining the appropriate balance between customer service and cost of labor for their market, fostering a positive, inclusive, and results-driven work environment, helping develop pricing structure and merchandising to plan and meet established goals, assisting department heads to develop appropriate criteria to meet their individual department goals, assisting in overseeing merchandising efforts, ensuring shelves are stocked, displays are appealing, and pricing is accurate, helping manage inventory levels, including ordering and restocking, to minimize waste and prevent out-of-stocks, supporting the execution of promotional strategies and seasonal displays, representing the company in a positive manner and participating in local and company-wide community activities, encouraging employee involvement in company-wide activities as well as local and company-wide community activities, helping to ensure the store's procedures are in place regarding safeguarding of financial assets, reviewing competitors pricing and staying abreast of new items on a regular basis, maintaining store operations in accordance with Hy-Vee's policies, individual store guidelines, and procedure manual, code of ethics, and any applicable local, state and federal laws, monitoring and maintaining compliance with company policies, procedures, and applicable regulations, reporting to work when scheduled and working expected number of hours.Secondary duties and responsibilities include pursuing educational opportunities and ensuring the same for employees, assisting in all areas of the store as needed, participating as a stockholder in corporate decisions, being responsible for the store, even in absence, and performing other job-related duties and special projects as required.Knowledge, skills, abilities, and worker characteristics include the ability to use logical or scientific thinking to solve problems and with several abstract and concrete variables, the ability to do arithmetic, algebraic and geometric calculations, and the ability to report, write, or edit articles for publication, prepare and deliver presentations, interview, counsel or advise people, evaluate technical data.Education and experience include high school or equivalent experience, plus Dale Carnegie and perimeter department training. Over five years of similar or related managerial experience.Supervisory responsibilities include instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others. Selecting new employees and acting on employee problems. Having the authority to recommend and approve employee transfers, promotions, discipline, discharge, and salary adjustments.Physical requirements include being able to physically perform light work exerting up to 20 pounds of force frequently. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.Working conditions include exposure to dust, noise, and temperature extremes. There are possible equipment movement hazards, electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment.Equipment used to perform job includes box cutter, cash registers, knives, trash compactor, cardboard compactor, computer, calculator, telephone, FAX machine, register system, company vehicles (delivery vans), copier, department power equipment.Financial responsibility includes being authorized to donate merchandise and money, purchase merchandise for resale, and authorize expenditures for operating expenses (within limitations of company policy).Contacts include daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.Confidentiality includes access to confidential information including sales reports, profit and loss reports, wages, and employee files.