Mitigation Restoration Project Manager

4 weeks ago

Chesapeake, United States ServiceMaster Full time

Mitigation Restoration Project ManagerWelcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism. Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry. With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.The Mitigation Restoration Project Manager position is a hands-on role requiring a front-line leader to take responsibility for the company's efforts to support customers after disaster strikes their homes and businesses. Project Managers inspect new projects, determine the planned course of action, monitor the project, and adjust actions to keep the project moving forward while maintaining required standards.Responsibilities:Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.Coordinate internal and external resources for the flawless execution of projects.Provide on-site support by guiding technicians who are generating losses.Complete all required documentation for losses, including sketch and scope sheet for estimate.Develop and maintain partnerships with third-party resources, including adjusters and customers.Assign and monitor resources to ensure project efficiency and maximize deliverables.Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan.Develop and write competed estimates by utilizing Xactimate, Symbility, or other related applicationsUse of Mica (Mitigate), Docusketch, and CoatalityOther duties as assigned or apparent.Skills/Qualifications:Leadership and/or Team ManagementCommunication skillsOrganizational skillsStrong Problem-solving/Decision-making capabilitiesAnalytical thinkingHigh Emotional IntelligenceProficient in Microsoft Suites, including Outlook, Word, and ExcelFluent in industry standards and protocolsIICRC Certification WRTPreferred:Other IICRC certificationsLead CertificationOSHA 10/30/40 CertificationPrevious experience with DocuSketch, Mica (Mitigate), or Restore 365Physical Demands:This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position. Normal business hours are from 8am-4:30pm Monday-Friday.Compensation: $22.00 - $27.00 per hour

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