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ServiceNow Lead Developer

2 months ago


Plano, United States AddSource Full time

ServiceNow Lead Developer

Experience: - 10+ Years

Location: - Plano, TX


Responsibilities: -

  • We are seeking a highly skilled and experienced ServiceNow Lead Technical Specialist to join our team.
  • The ideal candidate will possess strong hands-on experience in ServiceNow, with exceptional skills in solutioning and architecture.
  • This role requires in-depth knowledge of setting up Single Sign-On (SSO) using Auth0 or Okta.
  • A background in the US healthcare domain, specifically in-patient services and benefits verification flow, is highly desirable.
  • Additionally, the candidate should have a strong programming background
  • Lead the technical implementation of ServiceNow projects, ensuring best practices and standards are followed.
  • Architect and design ServiceNow solutions to meet business requirements and enhance the platform’s capabilities.
  • Develop and implement SSO integrations using Auth0 or Okta, ensuring secure and seamless access for users.
  • Collaborate with stakeholders to gather requirements, provide technical guidance, and develop comprehensive solutions.
  • Troubleshoot and resolve complex technical issues related to ServiceNow and SSO integrations.
  • Mentor and guide junior team members, fostering a collaborative and innovative team environment.
  • Stay updated with the latest ServiceNow features, functionalities, and best practices to continuously improve the platform.
  • Perform regular system reviews and audits to ensure the integrity and security of the ServiceNow platform.
  • Utilize strong programming skills to develop custom scripts, applications, and integrations within the ServiceNow platform

Skills: -

Mandatory skills

  • Extensive hands-on experience with ServiceNow, including solutioning and architecture.
  • Proven experience in setting up SSO using Auth0 or Okta.
  • Strong programming background, with proficiency in languages such as JavaScript, Glide, Jelly, or other relevant scripting languages.
  • Strong understanding of ITIL processes and best practices.
  • Excellent problem-solving skills with the ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) are highly desirable

Good to have skills: -

  • Background in the US healthcare domain, specifically in patient services and benefits verification flow.
  • Experience with other SSO providers and identity management solutions.
  • Knowledge of web technologies (HTML, CSS, XML, REST, SOAP).
  • Experience in Agile or Scrum methodologies. familiarity with the solutions like ITSM, ITOM etc

Educational Qualifications: -

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.