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Senior Network and Deployment Engineer
1 month ago
Senior Network and Deployment Engineer
Location: Overland Park, KS or Wichita, KS
Weavix™ is growing fast, and with that growth comes the opportunity for a Senior Network and Deployment Engineer to join our team. This is a fantastic opportunity to make a huge impact at weavix during a key growth phase.
Who we want:
The ideal candidate is technically minded with a strong background in Network Engineering with the aptitude to solve problems, highly organized to manage project details to completion and driven to deliver superior customer service. You are innovative and stay abreast of new and emerging technologies. You are focused and efficient because you care about building credibility and trust with our clients and know how to translate technical information to non-technical clients. You are thorough and understand the importance of providing and maintaining the proper connectivity for each client and environment. You understand the OT industry and enjoy being in the field ensuring the frontline worker has the tools to communicate properly.
The Role
This position will be a key member of the operations team, leading the team to deliver the company’s networking platform and strategy-- from traditional wireless networking to private cellular and public carrier solutions. You will deliver and oversee the flawless execution of network implementations for our clients—collaborating on design scope; project planning, timeline, client communication, issue resolution and resource escalation to ensure that all projects are delivered on time, within scope and within budget. You and your team will also work closely with clients to ensure the Weavix platform and tools are performing properly to deliver the communication and insights they need to run their operations. You will spend part of your time in the office focused on strategy and support for existing clients, and part of your time on the road with new deployments or routine client visits. The ability to travel consistently and sometimes with little notice will be critical.
Key Responsibilities:
- Innovation: Collaborate with the Products team around network strategy and technologies; research and test new and emerging technologies and make recommendations for change as needed; ensure profitable, reliable connectivity options for the Weavix platform
- Continuous improvement: Analyze and improve on existing connectivity strategy, implementation processes and maintenance procedures; collaborate closely with other departments to provide network expertise, seamless integration with platform, device performance standards and prompt resolution to issues
- Leadership: Provide leadership and support to the operations team, performing management tasks as required; collaborate and integrate with key partners to build relationships and ensure support when needed
- Technical Aptitude: Design, deploy, support, and troubleshoot networks within new or existing clients; expertise in wireless networking; private cellular and public carrier technology
- Policies and Procedures: Develop and document operational policies and procedures—from RF design; to configuration, deployment, maintenance, and support
Other Responsibilities:
- Develop detailed project plans and manage and control the full project-plan lifecycle—design, implementation, testing and support.
- Document time and project notes in real time using appropriate systems and communicate regularly with key stakeholders around project status, activities, and achievements.
- Oversee budgetary, scheduling, and project details, and report regularly to key parties on progress as well as on problems that could significantly affect cost or schedule.
- Manage compliance with standards and specifications for quality control and assurance.
- Communicate thoroughly to manage the relationship with the client and all internal or external stakeholders.
- Identify potential issues and implement solutions proactively to minimize project risks and facilitate issues as needed.
- Conduct high-level root-cause analysis for service interruption and establish preventive measures.
- Create and administer testing protocols prior to project sign off.
- Troubleshoot technical issues following deployments and collaborate with Technical Support resources for ongoing client needs.
Skills and Experience
- Ability to travel on a routine basis, sometimes with limited notice (40% travel potential)
- 5+ years’ experience in network engineering role with industry-standard network training or certifications
- Experience in field management working in the heavy industrial or manufacturing industries
- Experience in Software/SaaS industry, or related experience
- Excellent written and verbal communication skills
- Leadership experience
- Strong client-facing communication skills.
- Strong problem solving, organizational and analytical skills
- Ability to be on-call for afterhours technical support
- Must be self-sufficient, confident, and able to communicate at all levels
Some of the Perks:
Competitive salary, and benefits. In addition, this role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, employee assistance program (EAP), Voluntary benefits, other exciting company benefits.
