Client Partner, eCommerce

2 weeks ago


Washington, United States StackAdapt Full time

Client Partner, eCommerceStackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.As a Client Partner, you'll lead StackAdapt's partnership with a portfolio of eCommerce clients and be responsible for growing and scaling programmatic and martech revenue in your category. Reporting to the Director of Client Partners, you'll use your deep understanding of the digital advertising landscape to help eCommerce marketers translate their business goals into media strategies powered by StackAdapt's platform.What You'll DoOwn the growth of your portfolio of clients by building a robust pipeline of opportunities and renewals, leveraging insights and successful campaigns to expand partnerships.Build deep, consultative partnerships with senior marketers within your client portfolio by aligning StackAdapt solutions to their business objectives.Translate marketing challenges into platform strategies across programmatic, audience targeting, and measurement.Partner cross-functionally with new business AEs, Solutions, Product, and Marketing to deliver high-performing campaigns, seamless client experiences, and revenue growth.Identify and execute upsell and cross-sell opportunities that drive incremental value for clients, and result in account growth.Create narratives showcasing data-driven insights that shape customer strategies, lead to business impact, and reinforce your partnerships.Lead account planning, forecasting, and pipeline management for your portfolio; maintain a strong view of growth potential and client health.Act as a subject matter expert on eCommerce marketing and emerging ad tech trends; share learnings internally and externally.Represent the voice of the customer internally, informing enhancements to StackAdapt's product, process, and sales motion.Travel occasionally for key client meetings and industry events.What You'll BringHigh standards and a proven track record of achieving or exceeding revenue goals in a media, programmatic, or martech environment.Deep understanding of digital media buying, DSPs, and data-driven marketing strategies; eCommerce experience strongly preferred.Strong analytical and strategic thinking skills; able to connect insights to growth strategies.Excellent communication skills, both written and verbal; ability to influence senior clients in person and on video.Collaborative mindset and comfort working cross-functionally to deliver results.Experience with CRM tools (Salesforce) and disciplined pipeline management.Curiosity, a bias toward action, ownership, and a passion for building long-term client partnerships.StackAdapt's Enjoy:Highly competitive salaryRetirement/ 401K/ Pension Savings globallyCompetitive Paid time off packages including birthday's offAccess to a comprehensive mental health care programHealth benefits from day one of employmentWork from home reimbursementsOptional global WeWork membership for those who want a change from their home office and hubs in London and TorontoRobust training and onboarding programCoverage and support of personal development initiatives (conferences, courses, books etc)Access to StackAdapt programmatic courses and certifications to support continuous learningAn awesome parental leave programA friendly, welcoming, and supportive cultureOur social and team eventsStackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you're comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.About StackAdaptWe've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:Ad Age Best Places to Work 2024G2 Top Software and Top Marketing and Advertising Product for 2024Campaign's Best Places to Work 2023 for the UK2024 Best Workplaces for Women and in Canada by Great Place to Work#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising



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