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VP, Product
1 month ago
VP, ProductPresence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. Presence is backed by Spectrum Equity, TPG's Rise Fund and Bain Capital Double Impact.We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on schedule coordination and cross-functional communication to stay connected with each other when working in different places. Leadership roles at Presence require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other.About this roleAs VP of Product at Presence, you'll lead product strategy and execution for a mission-critical platform that directly impacts millions of students' lives. You'll oversee multiple product areas serving diverse stakeholdersstudents, clinicians, educators, and administratorswhile navigating the complex edtech and healthtech technology landscape.This is a pivotal role for someone passionate about leveraging technology to expand access to essential services and improve educational outcomes for students with diverse needs.Primary ResponsibilitiesProduct Vision & Strategy: Define and execute a comprehensive product strategy aligned with Presence's mission to transform special education and mental health service deliveryCompetitive Positioning: Drive product differentiation strategies to maintain Presence's market-leading positionRevenue Impact: Partner with business stakeholders to ensure product initiatives drive customer acquisition, retention, and revenue growthRoadmap Management and Prioritization: Develop and maintain strategic product roadmaps across multiple product lines and stakeholder segmentsPlatform Scalability: Lead initiatives to scale our technology platform users 100% YoY.Innovation: Champion the integration of emerging technologies (AI, machine learning, data analytics) to enhance therapeutic outcomesEngineering Partnership: Work closely with engineering teams to ensure timely, high-quality product deliveryClinical Integration: Collaborate with clinical leadership to ensure products meet therapeutic efficacy and professional practice standardsGo-to-Market: Partner with marketing, sales, and customer success teams to drive successful product launches and adoptionTeam Building: Recruit, develop, and lead a high-performing product management teamMentorship: Provide strategic guidance and career development for product managers and designersCulture: Foster a data-driven, customer-centric product culture aligned with Presence's valuesMulti-Stakeholder Management: Balance needs of students, school administrators, and cliniciansUser Experience: Champion exceptional user experiences across all touch pointsCustomer Research: Drive user research initiatives to deeply understand diverse stakeholder needs and therapy outcomesSuccess Metrics: Define and track key metrics for student outcomes, clinician effectiveness, and school satisfactionWhat We're Looking For?12+ years in product management with at least 5+ years in senior product leadership rolesProven track record managing products with multiple stakeholder groups and complex user workflowsHealthcare or EdTech experience strongly preferred, with an understanding of regulatory requirementsPlatform experience managing enterprise software products serving thousands of usersScale experience leading product initiatives at companies with $100M+ revenue and/or rapid growth phasesExperience with multi-sided platforms serving both service providers and end consumersFamiliarity with clinical workflows, therapeutic service delivery models, and collaborating with cliniciansKnowledge of special education, mental health services, or K-12 education systems preferredStrategic thinking with the ability to translate vision into actionable roadmapsData-driven decision making with strong analytical and problem-solving capabilitiesExceptional communication skills for presenting to executives, boards, and diverse stakeholder groups. You show over just telling.Team leadership experience managing product managers, designers, and cross-functional initiativesAgile methodologies expertise with modern product development practicesMBAStartup or high-growth company experience with rapid scaling and iterationRemote-first organization with flexible work arrangementsMission-driven work directly improving outcomes for students with special needsGreat Place to Work certified company with strong employee satisfactionProfessional development opportunities and conference attendance budgetCollaborative culture with opportunity to shape company direction and strategyApplication ProcessWe're committed to building a diverse and inclusive team that reflects the communities we serve. We encourage applications from candidates of all backgrounds, especially those with lived experience in special education, mental health, or underrepresented communities.To apply, please submit:Resume highlighting relevant product leadership experiencePortfolio or case studies demonstrating product strategy and execution experience (optional)What are some of the benefits we offer?Comprehensive Medical Coverage includes Dental and VisionFlexible PTO11 Company Paid HolidaysBenefits Package: including 401K savings plan and access to an Employee Assistance Program.$500 home office stipendPaid Life insurance, AD&D., and disability benefitsPaid parental and caregiving leaveEligibility to apply for a Professional Development Scholarship.Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.This role is also eligible to participate in Presence's equity plan, subject to the terms of the applicable plans and policies.An employee's starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. Salary range is $220,000-250,000 per year.Presence is headquartered in New York City, with our clients located throughout the U.S. This position reports directly to the Chief Product Officer. This is a remote work role for individuals based within the U.S. All employees commit to be available on-camera for our Core Working Hours noon-5 pm EST M-F. Standard business operating hours are 9 am-6 pm in the employees' respective time zone.
