Hyatt Regency Buffalo

3 weeks ago


Buffalo, United States Aimbridge Hospitality Full time

Join Our Team as a Front Desk AgentThe Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.KEY SKILLS/RESPONSIBILITIESGuest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.EDUCATION & EXPERIENCEHigh school diploma or equivalent; experience in a hotel or related field preferred.Familiarity with hotel management software and Microsoft Office suite.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:Stay steps from the Buffalo Niagara Convention Center at our full-service hotel in downtown Buffalo. Hyatt Regency Buffalo is the hotel destination in Upstate New York for work and play, with direct conference center access, a spa, and rooftop pool. Stay walking distance from the waterfront, KeyBank Center, and Shea's Buffalo Theatre.



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